SEA Post Purchase Survey Quiz
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as an easy-to-use, flexible tool for post-purchase and onsite surveys. They like quick setup on the Thank You page, strong customization (branding, languages, incentives, precise targeting), and multiple placements. Integrations with tools like Joy Loyalty, Chatty, and Omnisend help with rewards and segmentation. Many say it feels native to Shopify, runs smoothly, and praise fast, hands-on support—even on the free plan.
Refine
-
By rating
Just installed it for Post-Purchase Survey purposes. Gotta say, I'm impressed by the swift support, even on a (for now) unpaid subscription. Russ was very quick to help with logo change and translation!
Great support and an easy setup! The team got me up and running right away, and the app looks fantastic on my Thank You page. They were patient and very helpful throughout the process. A special shout-out to Iris, who guided me through the setup with such professionalism and kindness. Highly recommend this app and their support team!
We wanted something relatively basic and easy to use for not only us but our customers (we're a surf brand, we don't like to overcomplicate things), and SEA Post Purchase Survey App is exactly that. In typical surf brand style, we couldn't quite work out the backend embedding and customer service jumped on it straight away with a tailored easy-to-follow video tutorial made just for us. Really grateful and excited to keep using this app!
Incredibly simple application. Needed some help to get logos set properly, but support (Judy) was superb. Doesn't give detail on what customers responded so not helpful for direct satisfaction improvement, but for quick stuff it is really solid.
Hello,
We truly want to thank you for your feedback. Your input means a lot to us, and it plays an important role in helping us improve both our product and the service experience. Your comments were already shared with our development team so they can review and explore ways to make things better.
I saw your note mentioning that the app "doesn't give details on what customers responded." Just to clarify, the app does include full customer responses in the “Responses” section. If anything feels unclear or tricky to find, please let us know—we’ll gladly walk you through it.
Thank you once again for your thoughtful feedback. It really helps us grow.
Warm regards,
SEA Team
The app is user-friendly and highly customizable, making it easy to tailor to our specific needs. The support team has been consistently reliable—always available to assist with any questions I have. They respond promptly and efficiently, ensuring that any requests or issues are addressed without delay. Their excellent customer service has made the overall experience smooth and stress-free.
Service client très réactif et à l'écoute.
L'app fonctionne très bien
Great, Riley was amazing, and helped me out well. Glad I could get my logo on the survey!
Olivia assisted me with embedding my survey. Her direction was clear and she was sure to check in with me throughout the process.
I recently added another SEA app. I needed onsite surveys to know supply/demand. I received help from Olivia, they helped me immediately adding another language to the app for me. It was quick, precise and done immediately within seconds. Thank you so much!!
Great experience! Quick help!
