Seal Subscriptions App

Seal Subscriptions App

Reviews (3,146)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy and fast to set up, with a clean, intuitive interface for both admins and customers. It’s praised for strong value, a generous free plan, and scalable paid tiers. Many use it long term for subscription boxes, refills, and services, citing reliable recurring billing, flexible rules, and seamless Shopify integration. Support is frequently described as fast, responsive, and open to feature requests.

June 5, 2024

This is a great option. Only not a 5 star because if you offer annual subscription purchases the app doesn't play well with shipstation.

Dice Envy
United States
6 months using the app
June 4, 2024

We've used this for going on a couple of years now and it is so easy to use but still has all the customisation you could want! Customer service is quick and helped us along the way too.

Intoleran
Australia
Over 3 years using the app
Seal Subscriptions replied June 11, 2024

Wow, thank you so much for this great review :)
We are incredibly happy to hear that you are using the app for so long and that you like it :)

Working with you is a pleasure :)

Regards,
Seal Subscriptions app team

June 3, 2024

App works great but instructions are not totally clear. In the end it is workable and you can figure it out. No customer support email or chat is very frustrating. Not a fan of this.

Kwik Formulas
United States
24 days using the app
Seal Subscriptions replied June 27, 2024

Hi, We have contact you about this and would be really happy if you can get back to us.

Looking forward to hearing from you.

Best Regards,
Seal Subscriptions app team

May 30, 2024

We needed an app to do custom products for individuals and create a reminder payment invoice; this is exactly what we got, plus the usual subscription choices.

Ayurvedic Institute
United States
7 months using the app
May 29, 2024

Peter, Josh, & Nathan helped us troubleshoot various issues and are truly so helpful and detail oriented! They're even adding our ideas to their future list of functionality features to develop which will add even more value to the app which is so greatly appreciated. Thanks to the entire Seal Team for always answering our questions! Only item/potential issue to plan for is that there currently isn't a chat bot for live support. Thus, you'll need to rely on email to resolve (thankfully the Team is very responsive). Otherwise, the app works great!

ClinAdvize
United States
2 months using the app
May 24, 2024

Had to move from previous subs as they hiked their prices astronomically. Seal has been good so far (only a few months in).

My contact with support has been quick and smooth so far, but queries weren't for anything major. Migrating subs was a major pain but Seal were helpful.

Note to anyone moving from an old subs that used stripe as payment method you have to specifically add STRIPE as a payment service to shopify to migrate those subs with Seal (and probably others). But shopify already uses stripe no? I hear you ask... apparently not as much as you'd think. Once we sorted that it's been smooth ever since.

Honestly I hope this message reaches someone that needs it... we spent weeks with shopify and seal support trying to work it out and it was dark time. ;)

Try Seal, they're pretty good, and cost effective for small businesses.

Trebuchet Magazine
United Kingdom
About 2 months using the app
May 21, 2024

We are building out a new website on Shopify and will be using Seal Subscriptions App to manage one of our subscription-based products. I was so glad to find an app that is easy to use and has a lot of features that we did not have access to using our old website. With Seals, there is a lot you can customize and customers also have the ability to edit their information and subscription super easily. There were a few customizations that I wanted to make for our product and customer service was SO QUICK to respond! In less than 24 hours, those customizations were made. Feels so great to work with an app where folks are super responsive and willing to help. Thanks Seal Subscriptions!

Garrity Tools
United States
21 days using the app
May 19, 2024

The free plan doesn't allow you to automatically charge the customer. That's ok, however it should be more well stated in the comparison of the plans. Apparently that is only available in the Legends and up which is a pretty high plan. I'm a brand new store and small farm business, so it's not a show stopper but while setting up items, it kept wanting to charge me but did not specifically tell me why.

Tasty Toadstools
United States
25 minutes using the app
Seal Subscriptions replied May 22, 2024

Thank you for your review :) Actually, the free plan does all you to automatically charge customers :)

I suspect that you saw the option in subscription rules which allows you to apply the subscription rule on ALL products in your shop. This specific option is locked behind Legend plan, but you can just scroll past this option and select the specific products you want to apply this auto-charging subscription rule on :)

If you need any help with that, just send us an email to support@sealsubscriptions.com

Best regards,
Seal Subscriptions app team

May 15, 2024

Excellent app and service. I wrote them about an issue with my SS widget and it was solved in less than 24 hours. I've been using the app for 3 years now and I love it.

Makondo Pets
United States
Almost 4 years using the app
Seal Subscriptions replied May 20, 2024

Wow, thank you so much for this great review :) We are incredibly happy to hear that you like the app and that we were able to help you :)
It is a pleasure having you as our customer for 3+ years.

Best Regards,
Seal Subscriptions app team

Edited May 5, 2024

Had a bit of trouble with the widget placement at first, but customer service sorted it out really quickly. Just shoot them an email if you have questions, and they're quite fast at responding, even on weekends.

All in all, things are going well. I think this app offers the best bang for your buck in the subscriptions category.

Bee Enriched
Lithuania
6 days using the app