Seal Subscriptions App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (3,146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy and fast to set up, with a clean, intuitive interface for both admins and customers. It’s praised for strong value, a generous free plan, and scalable paid tiers. Many use it long term for subscription boxes, refills, and services, citing reliable recurring billing, flexible rules, and seamless Shopify integration. Support is frequently described as fast, responsive, and open to feature requests.
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Great App, easy to install and has lead to an increase in repeat sales on my website. I did have a query, emailed the help desk and it was addressed and fixed very quickly.
Migrated from Recharge since the price increase was going to kill my small business. So far everything has gone well with a few small bugs, but the customer help has been quick thus far. Hope to continue to have good results with the app!
Wow, thank you so much for this amazing review :) We are happy to hear that you like our affordable pricing, the app and our customer support team. Working with you has been a pleasure :)
Best Regards,
Seal Subscriptions team
I was looking for a way to remind members to renew when their membership lapses, and this app fits the bill perfectly. I particularly like the option to merely notify the customer they should renew, rather than automatically making the purchase. The customer tagging feature is on point as well. This is a well thought out and well documented app. Highly recommend.
Seal works great! It is easy to use. I wish it was possible to edit credit card information on subscription. We have customers call and want us to update their credit card, and the software does not allow us to do that. The customer has to do it themselves via email. Some of our older customers don't have email.
Thank you for your review :)
Overall, if you have any issues with the app, it is best to send us an email to support@sealsubscriptions and we will help you out.
But let me also reply to your question here.
As per credit card industry's security standards, we mustn't save or handle any full credit cart data. However, Shopify allows you to updated the credit card information for some payment methods directly on the customer's profile in Shopify.
You can check if you can also do this in your case in Shopify admin > Customers > click on the customer and then on the right side, you should have an option to update the credit card data next to the payment methods ;)
Regards,
Seal Subscriptions team
Some of what Seal offers is great; however, there are a few key drawbacks that made me choose to find a new service within a couple months of starting. The biggest one is the inability to modify existing subscriptions in bulk. I wanted to change which date they charged on and I had to go through each one, one by one, to manually adjust this. This was annoying but doable with 50 subscribers, but would become untenable with growth. Secondly, the tax settings don't sync with the product in the Shopify store, so our subscribers have consistently not been charged sales tax, and Subify tells me the only way to fix this is actually to delete every existing subscription and recreate them one by one. The manual work involved to make basic changes of fix issues has made me look elsewhere -- which is too bad, because the UI of Seal is really nice otherwise.
Hi,
We are currently working with merchant to resolve these issues, but we wanted to also write a reply about this here :)
1.) We are planning on creating a functionality, which will allow you to edit subscriptions in bulk. This will allow you to easily adjust them even if you have tens of thousands of subscriptions.
2.) As per our email correspondence, the sales tax is something that is automatically calculated by Shopify. Our app (and other subscription apps) have no control over how the sales tax is calculated and charged, as this is entirely controlled by Shopify. Having said that, we have opened a ticket with Shopify Support about your specific case.
We are currently working on finding a workaround for this glitch which is most likely happening with Shopify Checkout :)
If anyone else needs help with our app, it will be best to simply send us an email to support@sealsubscriptions.com as our team is always more than happy to help merchants succeed :)
Regards,
Seal Subscriptions team
The app is very easy to manage, with lots of nice features, both, for prepaid and recurring subscriptions. I like the idea that you can pair it with other apps according to what you need. The customer portal is very easy to access.
Support is also really fast, kind and help you solve any issues in a timely manner.
There should be more personalization features, though.
Support is A+, subscription customization is awesome. Just wish it had some sort of referral/affiliate tracking ability then it would be perfect. Otherwise still the best subscription app available.
The product price is not showing properly and is incompatible with Shopify Markets Pro. Too many affiliate programs within the app. No live support.
If anyone is reading this, we have contacted the merchant to help them resolve the issue, but they said that they don't need any help.
Our support team is always more than happy to help you. To reach us, you can simply send us an email to support@sealsubscriptions.com or call us on Whatsapp +386 69 841 407 every work day from 9h to 15h (Central European Timezone).
I've been using Seal Subscriptions for over a year for my shop and it's been great. It's super easy to set up. Anytime I've had questions, the support team has been right there to help out. Definitely worth it if you're doing repeat orders.
Wow, thank you so much for this great review :) Working with you is a pleasure and we are happy to hear that you like the app :)
Best regards,
Seal Subscriptions team
super easy to set up and extremely user friendly. Having the ability to allow my customers to subscribe to a product has made my business stronger, and has made their lives easier knowing that their product will be sent to them without them having to think about reordering their products. 10/10 recommend!