Reviews (509)

Overall rating
2.6
Counts per rating level
  • 51% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 21% of ratings are 1 stars
October 19, 2022

This has the making of a good app but there are still bugs (on Dawn 2.0 and there is no Complementary Product Block to use that feature) and capabilities (e.g., grouping colors into rainbow) that would be extremely useful

Sarah Flint
United States
About 5 hours using the app
Shopify replied October 21, 2022

Hi, thank you for your feedback. You have to upgrade to newest Dawn version 7.0 for the Complementary Product Block to be available.

Edited August 18, 2022

Like the review before mine, I had no idea where it came from. However, after reaching out to Shopify they clarified that the app was a new functionality for our store, and assured us it would not slow down our store. The app seems to work fine, and I did notice it made my store look more professional. Thanks Shopify!

Soundporium Music Store
United States
3 days using the app
Shopify replied August 16, 2022

Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app.

You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.

September 8, 2022

This app is just what we needed. We find that many customers do the majority of their browsing going directly through the related items rather than navigating the entire site. Now people are spending a lot more time browsing uninterrupted, and we're able to show far more relevant things (like things with a similar ingredient list)... and not things that seem completely random because other people have bought them together. Not being able to customize related items was one of my biggest peeves about Shopify, second only to a lack of one-page checkout. The synonyms didn't seem to work when I first installed it, but all good now. People make typos or misspell things and come up empty-handed. Previously I would sprinkle some common misspellings in descriptions or switch between using a hyphen or not, so people would always be able to find something. Eww. Problem solved. :) I can't speak to the filter settings - we use tag filters, so they're not relevant for us. Only complaint is that I can't seem to sort the products that I've added related items to. It would be nice to be able to search or list alphabetical. It's a real pain to browse page after page to track something down if I want to update it.

Dildo Ranch
Canada
23 days using the app
Shopify replied September 30, 2022

Hi, thank you for your feedback. Tag filtering is now available. For more advanced filtering capabilities, we recommend to use metafields.

November 27, 2022

This app is the recommended one for my theme, but the filtering really stinks. You can't select two tags to filter and have it show only the products that have both tags. If it weren't for the fact that filtering like that is pretty standard, I would probably figure out a way to live with it. But now I have to go through all the other filtering and menu apps to try and resolve this and hope it works with my theme.

Apex Alchemy
United States
25 minutes using the app
Shopify replied December 15, 2022

Hi, thank you for your feedback. For more advanced filtering capabilities, we recommend to use structured metafields.

Edited September 14, 2022

Was all working fine. This morning (36 hours after switching theme to a 2.0 one and deleting my old Filter and Search app) 80% of the filters don't show or work anymore. What is going on? This app need sorting ASAP ***Update*** Following a stressful morning of it not working - a live chat to the very helpful Shane got things rolling and it was all sorted by mide afternoon. Hopefully will be more stable going forward!

ND John Wines
United Kingdom
30 days using the app
Shopify replied September 14, 2022

Thank you for your feedback! i'm glad you were able to be supported by Shane and find a resolution. We have resolved a temporary issue and the filters are now working as expected.

August 17, 2022

I got an email from Shopify notifying me that they added this app to my store without my permission. Not cool.

Really Good Ebikes
United States
2 days using the app
Shopify replied August 18, 2022

Thank you for your feedback.

Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the app for you, so you can continue to make edits. There have been no changes to your previous settings, and your store’s performance will not be impacted by the installation of this app.

You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.

September 16, 2022

It is stupid that the filter is not translated and also it can not filter tag which is the most important thing.

AZIZ NASUTI ART GALLERY
Norway
About 1 month using the app
Shopify replied September 30, 2022

Hi, thank you for your feedback. Tag filtering is now available. For more advanced filtering capabilities, we recommend to use metafields.

Update: I'm happy to share that the product team just launched filter translation support. More details here: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#filter-translations.

August 19, 2022

Synonyms and product boosting don't work with predictive search which kinda defeats the object of these features.

Goblin Gaming
United Kingdom
4 days using the app
Shopify replied September 8, 2022

Hi, thank you for your feedback. Changes on the app are now reflected in predictive search.

September 20, 2022

I use this app mainly for product recommendations and will base my review on that. It‘s great that Shopify has added a product recommendation API and is actively developing it. It recently updated the feature to include complementary products. Having a built-in product recommendation feature is really valuable and I’m using it quite a bit. However, the way you interact with the product recommendations is pretty time consuming. My biggest problem at the moment is the pagination and the fact that when you browse to a product already listed and click on it to edit, once you finish the pagination is reset to page 1 so I need to browse again to get to the same group of products I was working with. Having a filter on the existing products would help a lot here and also persisting the filter or the pagination. Also, I add the same recommendations to a lot of products so having a way to add/edit in bulk would be extremely helpful to me. The Product Recommendation feature/API would get a 5-star review from me but unfortunately this app has its shortcomings.

DIMM
Iceland
About 1 month using the app
September 16, 2022

Nice start for the app, Only feature really missing is the ability to do product recommendations based on variants.

Swellfish Outdoor Equipment Co.
Canada
23 minutes using the app