Reviews (510)

Overall rating
2.6
Counts per rating level
  • 51% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 21% of ratings are 1 stars
December 22, 2025

This could be so good however there is a ridiculous "maximum of 25 filters" limit in place making this utterly unusable for any medium or large sized stores or even small stores with ambitions to grow.

If you offer a wide range of products don't even waste your time downloading this app.

Really poor given that this is an app developed by Shopify.

Yakwax
Guernsey
7 months using the app
April 21, 2026

It is buggy and many time when I open the app it just crash. Shopify cannot even create a stable app in their own framework

TEST - OTL Private Test Store 2
Hong Kong SAR
Over 1 year using the app
April 21, 2026

doesnt open anymore. just a blank screen with Shopify search and Discovery at the top. No one to contact for help, when i click get help it just goes to general shopify help - nothing to do with the app. Can someone contact me please

Country Mile
Australia
Over 1 year using the app
December 10, 2025

5000 product cap is ridiculous as that is the whole reason we want to show our entire range of unique products and then be able to filter them down. Very disappointed as with most things with Shopify basic functionality that is usually missing

Toprock Gemstones and Minerals
South Africa
34 minutes using the app
November 20, 2025

Shopify's Search & Discovery app has been a game-changer for my online store! The ability to customize search filters and product recommendations has greatly improved the shopping experience for my customers. With features like synonym groups and product boosts, it's easy to ensure my products are found and highlighted exactly as needed. The analytics dashboard is also super helpful for tracking performance and understanding customer behavior. I highly recommend this app to anyone looking to optimize their store's search and increase sales!

LA・JOLLA HALE ONLINE SHOP
Japan
About 2 months using the app
November 18, 2025

Absolutely terrible - I cannot believe you can't filter by tags. Highly recommend you stay far away from this app and use a different filtering and recommendation system, especially if you have many SKUs

Bessie
United States
Almost 2 years using the app
September 25, 2025

Relies too heavily on assumed auto-recommendations -- would love to be able to remove SPECIFIC auto recommendations, leave the rest, and have the available slots auto-generate. Secondly -- need to be able to ban specific products from ever auto-generating. There are things in my store (blank envelopes etc) that are great for functional use but I never want recommended. 3 out of 5 stars because of two major functionality omissions -- add these and will gladly upgrade to 5 stars.

Netherworld Post Office
United States
Almost 3 years using the app
September 13, 2025

The one feature I wish it had was the ability to set rules for recommendations. I get auto-generated ones that don't make sense, like a ring and a baby onesie. If I could select which tag or collection to recommend from, the auto-generate would be more accurate for upsells.

Staci Styles
United States
4 months using the app
August 29, 2025

Pretty good. Makes it easier to provide a simple link to complimentary products in theme setup rather than product description text.

STÄGER SPORT NZL
New Zealand
About 8 hours using the app
August 23, 2025

All of my recommended products on every product in my store was reset to some random default with no warning, giving me hours if not weeks of work to do. Editing to now mention that changes to the recommended products are not sticking. The app is showing random products in the recommended section and there is no way to edit it. This is really, really frustrating. I've been wondering why sales have been down the last few days, now I know why. The "hide default" products is not working.

Scaffolded Math Shop
United States
Over 2 years using the app