Reviews (1,260)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value, cost‑effective way to improve product discovery and boost conversions, especially for large or complex catalogs. They praise its fast, accurate search, advanced filters, and strong support for tags, SKUs, metafields, and custom merchandising rules. Many use it for both search and collection pages, appreciate detailed search analytics, deep design customization, strong performance, and say support is outstanding and highly technical.

Edited April 4, 2025

They helped me solve my problem, very quickly and efficiently.

Cantia
Mexico
Over 7 years using the app
Edited February 5, 2025

Searchanise is a great app with a great team that are willing to help you achieve excellence.

HiLife Vitamins
United States
Over 4 years using the app
Searchanise replied September 6, 2022

Hello,

Thank you very much for your feedback.

We understand that increase in prices is always not a pleasant event and sorry that we had to put you through it. As to why we had to change the prices, it was necessarily to do as it allows us keep improving the experience of our clients. Our development team puts a lot of effort adding new features and improving the old ones. Some of the big new features are new widget designs and compatibility with year/make/model apps. Currently, we are working on implementing image, voice search, and some other functionality requested by our clients.

Please also note that the pricing model that was used before had been adopted in 2013. We understand that keeping the prices steady is important and kept them the same for almost 9 years, but the time for changes has come.

Lastly, we would like to address the part about cancelling active subscriptions that you mentioned. To our regret too, it indeed has happened as it was necessary due to technical reasons. We converted your subscription into an equivalent trial one to prevent the subscription from being automatically renewed, while not cutting out the service. We have sent several notifications about this via email, added a banner to the app's admin panel, and also added information about the changes to our official site prior to this. All of this has been done out of necessity and we will do our best to avoid this practice in the future. Hope for your understanding.

If you have any questions or suggestions, please feel free to message at feedback@searchanise.io at any time. We will be glad to do all we can to help.

Best regards,
Searchanise team.

Edited May 10, 2026

I’d like to thank Viktor and the team for their excellent help with several custom fixes on my page. His response was fast, the solutions work perfectly, and I’m very happy with the team’s support. I really recommend this app.

Dekanten.no
Norway
11 months using the app
Searchanise replied February 9, 2026

Thank you for your review! Alex was especially happy to see it. We are all very glad that we were able to help and that you are satisfied with the result!

Best wishes,
Searchanise team

January 22, 2026

Die App funktioniert sehr gut, und bei Problemen wird einem schnell, kompetent und freundlich geholfen.

Oneflow Studio
Germany
3 months using the app
Searchanise replied January 22, 2026

Thank you for such a nice review! We're happy to see you're enjoying our app in general and also your communication with our support team.

Please make sure to contact us with any questions.

Best wishes,
Searchanise team

November 7, 2025

The Searchanise support team is excellent, offering quick responses and promptly addressing issues with effective solutions.

NPWe Shop
Hong Kong SAR
10 days using the app
Searchanise replied November 10, 2025

Thank you for your kind review! We're happy to see that our support team's help meets your needs. Feel free to contact us with any questions.

Best wishes,
Searchanise team

September 24, 2025

Superb app and support!
It lets us use all of our filters from our PIM and gives us great oportunities to analyze search, filter etc.

Holgers Stugmaterial AB
Sweden
Over 1 year using the app
Searchanise replied September 29, 2025

Thank you for sharing your experience with Searchanise! It's great to see that both our functionality and our customer service meet your needs. Please make sure to contact us at feedback@searchanise.io if you have any questions.

Best wishes,
Searchanise team

Edited March 17, 2026

really quick response time, very helpful. Thanks Damon!

MEDiDOR Healthcare & Therapie
Switzerland
Over 1 year using the app
Searchanise replied August 15, 2025

Thank you so much for your kind words and the positive feedback about our support team! We're glad to hear that you've found our assistance fast, high-quality, and helpful.
If there's anything we could do to improve your experience further, we’d love to hear your suggestions — your input means a lot to us!

Best Regards,
Searchanise Team

June 6, 2025

Ich danke Ihnen für den hervorragenden Support, der nicht aufgibt und stets nach einer Lösung sucht. In meinem Fall wurde das Problem nach mehreren Support-Anfragen zu meiner vollsten Zufriedenheit gelöst..

gourmetoutletnl
Germany
Over 1 year using the app
Searchanise replied June 9, 2025

Thank you for your kind review! It's amazing to see that you're satisfied with our support team. We're always eager to improve, and your feedback motivates us a lot.

Feel free to contact us with any questions.

Best wishes,
Searchanise team

Edited May 6, 2026

Llevamos varios meses y estamos muy contentos con la app así como con el servicio de atención al cliente. Madina ha sido muy amable y rápida en solucionar una consulta que teníamos con nuestra cuenta. La recomendamos.

Toy Planet
Spain
About 1 year using the app
Searchanise replied May 15, 2025

Thank you for taking the time to leave this feedback! We're so grateful to see our clients using Searchanise for a long period of time and finding it profitable. Valerie was especially happy to read your kind words.

Please make sure to contact us with ant questions!

Best wishes,
Searchanise team

March 25, 2025

Good support, in live chat (on official searchanise website)

Alois Hummel Biedermeiermöbel
Germany
Over 5 years using the app
Searchanise replied March 27, 2025

We appreciate your feedback! Glad to hear you had a good experience with our live chat support. Let us know if you ever need further assistance!

Best wishes,
Searchanise team