Reviews (1,261)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value, cost‑effective way to improve product discovery and boost conversions, especially for large or complex catalogs. They praise its fast, accurate search, advanced filters, and strong support for tags, SKUs, metafields, and custom merchandising rules. Many use it for both search and collection pages, appreciate detailed search analytics, deep design customization, strong performance, and say support is outstanding and highly technical.

October 30, 2021

This app improves the native Shopify search capabilities. It gives you more control over what the website visitor sees. You can automatically direct certain searches to certain pages, and you can exclude certain pages from search results. I used Searchanise on another platform, and I looked it up when I moved to Shopify.

Notgrass History
United States
7 days using the app
Edited May 14, 2019

Our visitors at beyou-jewelry.com can now find their items faster since its a larger catalog. Without Seachanise we wouldnt have such a great usability. Easy to setup and super responsive Team when it comes to custom changes or help in any areas. You get a lot of value for the price you pay. Thanks guys and keep the good work ongoing.

BeYou-Jewelry
Switzerland
14 days using the app
Edited November 22, 2021

I am using this app for more than 3 years and in my books, it's the most important app for my shop with the best integrations: Langify, Judge.me, Currency converter, Wishlists, Thumbnails etc The team is amazing and goes above and beyond to make you happy. I couldn't be happier!!!
They are continually improving and their customer service is out of this world!! Considering everything and after working with hundreds of apps, this is #1. Thank you!

Goodwatch
United States
10 months using the app
May 8, 2015

This is the ONLY APP I've found that can handle partial-word searches (you know, that really basic function vital to all websites with more than 3 products that Shopify has mysteriously left out of their functionality.)

This app does a lovely job and allows customers to search partial words, SKU numbers and can even handle synonyms! I highly recommend it, especially since Shopify refuses to do ANYTHING about this giant hole in their service...

Cupboard Distributing
United States
About 4 hours using the app
February 22, 2022

This app is fantastic. Much better than the out-of-the-box theme filters, and the search is great too. The configuration is powerful, allowing you to do pretty much anything you would want to, but the defaults are great too. You can also add custom CSS if you need to. The main thing about this app, is that the team behind it is awesome! Their support went completely above and beyond to help me figure out little things I had trouble with and helped me do a customization. All-star...def recommend!

RESURGE VINTAGE
Honduras
About 2 months using the app
October 29, 2020

The app itself seems nice and the functionalities are well thought of. Good job on the developers side. However, the customer service is absolutely embarassing. I asked two questions about bugs that were happening after the installations, the next day I received an answer that was just telling me to check again. I have never received an answer from support that showed so much desinterest, especially with a new potential customer. Shame on calling that an actualy support. If this is what you get during trial period, what on earth would it be like when you already are paying?

WEAT EU
Germany
2 days using the app
Searchanise replied October 30, 2020

Hello,

Thank you for leaving your feedback for us.

We are really sorry that you were disappointed in our customer service. We asked you to check the settings because such kind of issues are mostly caused by an incorrect configuration of the settings in the app.

We have sent you a detailed reply about the issues you mentioned in the current email thread. We will be glad to receive your response to our message.

All the best,
Searchanise team

April 25, 2017

This app is great! It is very simple to set up in your store. You can easily customize a lot of aspects of the appearance of your search results pages such as colors and the descriptive text for your fields. The search works fast and has a great look that is not too intrusive on your page. I picked this app because it has all of the features I am looking for at a reasonable monthly rate. I have over 4,000 items in my store, some made with gemstones and minerals which are hard to spell. This app provides excellent suggestions when a customer is trying to spell certain words, based on my tags, products and pages.

The Mystic Jewel
United States
7 days using the app
March 15, 2019

I didn't even think about upgrading search. Little did I realize it's going to be the most important part of my shop. This app makes my shop professional and most importantly, it is going to help customers find what they need - quickly. I happen to be a picky designer, not wanting my shop to look like a collection of widgets, but rather a seamless design that suites my style. I sent an obnoxious list of design requests for very small changes to their team. Later in the day, it was all done! They've already put enough time into my shop to be worth years of subscriptions. I'm confident that if I ever get traffic, this app will help with sales - a lot. Not to mention, the search is phenomenal. I can type a misspelled part of a word, and it smartly searches descriptions and suggests the ideal results right away. You will no longer have to worry about customers knowing how to spell or even how to navigate your site. Some apps are glitchy, flash elements when loading, etc. Not this one. This is what any serious shop needs to get customers to what they want. That's what you want, which is why you're still reading. Download it now.

Peachie Speechie
United States
6 days using the app
February 10, 2022

The app is really cool BUT the support is SLOWEST EVER. I have been waiting more than a 24h for a response to my request about problems with installing the widget and what do you think. I received an email that everything works, although the widget did not work correctly on the site. I wrote a few more letters and still haven't received any more response.

roomtery
United States
1 day using the app
Searchanise replied February 16, 2022

Hello,

Thanks a lot for sharing your feedback about our app and support service.

We are truly sorry that you had such a bad experience with our app and we didn't have a chance to help you with the setup as our app was uninstalled.

Please be assured that we would appreciate the opportunity to assist you in setting up the app the way you like in case you decide to give it a go once more.

We are here for you so feel free to reach out whenever you need.

All the best,
Searchanise team

Edited January 18, 2023

we cannot use any product app on our store because if we do, customers cannot checkout. It has been over 1 month we have been asking for help with searchanise, it takes 2-3 days to get a response, when we reply its then another 2-3 days. We are having a lot of issues. Becareful which filter app you choose because it is a big job to change over. Not happy at all the worst app!!!!!!!!!! there is a new issue every single week. i hate it so much.

Edited to add, I replied to every email. You just kept saying you couldnt help.

I am still having the same issues and still no help.

All Things For Kids
Australia
Over 3 years using the app
Searchanise replied June 16, 2022

Hello,

Thank you for sharing your feedback with us. We apologize for making you wait for a solution.

At the time, we had far less people in our team and we're sorry it made your experience so unpleasant! Nowadays, our team is much bigger so responses are usually sent in time.

As we see, we tried to investigate the checkout issue, yet then we asked for a few questions, we didn't receieve a reply. Of course, we hope the issue isn't present no longer, yet if it is, feel free to contact us via email so we can help.

Best wishes,
Searchanise team