Reviews (1,261)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, cost‑effective way to improve product discovery and boost conversions, especially for large or complex catalogs. They praise its fast, accurate search, advanced filters, and strong support for tags, SKUs, metafields, and custom merchandising rules. Many use it for both search and collection pages, appreciate detailed search analytics, deep design customization, strong performance, and say support is outstanding and highly technical.
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GREAT SUPPORT! Julia answered to my messages quickly and had no problems fixing my issues . I tried a couple of apps, and this one fits my needs the best. that's a keeper
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had a great experience with our support team, especially with Julia. It's fantastic to know that our app meets your needs effectively.
Should you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in Searchanise.
Best regards,
Searchanise team
Greatly improved our site search, and support were very helpful for adjustments as needed
Thank you for your positive feedback! We're delighted to hear that Searchanise greatly improved your site search. It's fantastic to know that our support team was able to assist you with adjustments effectively. If you have any more questions or if there's anything else we can help you with, feel free to reach out. We're here to ensure your experience with Searchanise remains top-notch.
Best regards,
Searchanise team
We've been working with Searchanise for a few months and they've been really helpful. The support is very responsive and filters help for larger stores.
Thank you for your kind words! We're glad to hear about your positive experience working with Searchanise. It's great to know that our responsive support and effective filters have been helpful for your store. If you ever have more questions or need assistance, feel free to reach out. We appreciate your feedback and look forward to continuing to support your needs!
Best regards,
Searchanise team
We've used this search app on Shopify and BigCommerce. Pretty impressed with its functionality, and customer service. The support team responds fairly quickly and helps to answer questions.
Thank you for your positive review! Your satisfaction with our functionality and customer service means a lot to us. If you have any more questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Searchanise team
So helpful, from the initial integration to just general support. Honestly, we are so grateful for the customer service with Searchanise! Just an email away and they can make the magic happen! Any issue we've had has been resolved in a timely manner.
Thank you for your kind words! It's a pleasure to hear that our customer service has made a positive impact. If any more questions or issues arise, feel free to reach out. Your satisfaction is our priority!
Best regards,
Searchanise team.
Great search app! Technical support responses very quickly. Highly recommend!
Thank you for the positive feedback! Delighted to know our search app meets your expectations, and we're always here for quick technical support. If you ever need further assistance, feel free to reach out!
Best regards,
Searchanise team.
Searchanise is a great app for searching and filtering on your Shopify store. They offer outstanding support and gladly help with any potential issues that may occur.
Thank you for your positive feedback! We're thrilled to hear that you find Searchanise helpful for your Shopify store. We appreciate your support.
If there's anything specific you'd like to see improved or any additional features you wish for, feel free to share your thoughts with us. We're committed to enhancing your experience.
Best regards,
Searchanise team
outage on Black Friday is unacceptable
Hello,
We are very sorry to see our recent issue affected your store, especially on Black Friday! As we analyzed, it was fixed by our developers within an hour. Nevertheless, we have carefully examined the situation. It appears that we had a partial degradation of our search functionality which affected 7-10% of our clients. When it comes to the Overall uptime of our search, this year it was 99,975%.
Additionally, we’d like to note that when our search is not available, the Shopify default search should be active instead. When it comes to our Filters on collections feature, we currently have a so-called fallback mechanism for that: when our widget doesn’t load on a collection, a redirect to the default Search results page happens where your customers can see products found for the query of the collection title. E.g. if a collection is called Pillowcases, your customers will be redirected to the Search results page with all the products found for the ‘Pillowcases’ search term. If this mechanism didn’t work for you during our issue, please let us know, and we will gladly investigate it.
Still, we understand that you happened to be one of the clients affected by this issue. Therefore, we'd like to let you know that our development team already made significant improvements to our system by expanding our server resources. We also have more plans for improvement. For instance, we're considering options for making our monitoring system more advanced. It will be a complex task and we're ready to give it our time and attention so any potential issues are detected and fixed faster.
If you ever need help again, feel free to contact us at feedback@searchanise.io with any questions or queries. We will be there for you!
Best wishes,
Searchanise team
We've had a great experience with the Searchanise app and appreciate the customizability it gives us in our search options, and the support team is very helpful!
Thank you for sharing your positive experience! We're glad to hear that you value the flexibility of our app and the assistance from our support team. If you have more questions or need help, don't hesitate to reach out.
Best regards,
Searchanise team
Excellent app overall! We've had a few custom requests and the support team was extremely quick and helpful. If you're looking to beef up your website's search feature with a very supportive team on the backend to support you, definitely give this app a try!
Thank you for your kind words! We're thrilled to hear that you've had an excellent experience with our app. Our team is always here to assist, and it's great to know that they were quick and helpful in addressing your custom requests. If you ever have more requests or need further assistance, please don't hesitate to reach out.
Best wishes,
Searchanise team
