Reviews (1,261)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value, cost‑effective way to improve product discovery and boost conversions, especially for large or complex catalogs. They praise its fast, accurate search, advanced filters, and strong support for tags, SKUs, metafields, and custom merchandising rules. Many use it for both search and collection pages, appreciate detailed search analytics, deep design customization, strong performance, and say support is outstanding and highly technical.

Edited August 8, 2022

I like the app and the support team! The app has awesome features that brings our shop to a new level and the support is super fast. They even helped me with a very special issue. 100% recommendation!!

Schreib Und Stil
Germany
About 4 years using the app
February 7, 2023

The app itself offers a lot of flexible features plus the support team and the devs are very professional and they quickly responds to any of my inquiries - be it being easy or a special case one. 5/5.

letsboozy-staging
Philippines
7 months using the app
Searchanise replied February 7, 2023

Hello,

Thank you from the bottom of our hearts for this kind review! It's the best motivation to work even harder to make you always have confidence in your choice.

Best wishes,
Searchanise team

Edited October 9, 2023

Great App + an amazing support team. Very quick with solving any issues we had.
Highly recommend it!!

Update - Just contacted support again, help was top-class as usual. Problem solved in record time .

BPM Toolcraft
South Africa
Almost 7 years using the app
Searchanise replied May 23, 2023

We truly appreciate your wholesome review! If you are satisfied with both our app's functionality and our support team, it means we're doing something right.

Feel free to reach out with any questions.

Best wishes,
Searchanise team

November 16, 2017

The searches work excellently and the back end tools are exactly what we need. Never had any problems on the two different stores we've been running this app on for over 18 months. And its a great deal.

Louisekool
Canada
11 months using the app
September 26, 2019

This app is one of the most professional apps i've used for Shopify. The functionality and customization is incredible. Their customer service is quick and helpful. If only all Shopify Apps were this good.

Bethel Store
United States
About 1 year using the app
Searchanise replied October 4, 2019

We couldn't be happier to hear you've had such a great experience with our application! Thank you for choosing Smart Search and Instant Search and sharing this review!

Edited August 4, 2022

Easy to setup and our customers use the search functionality immensely due to the volume of products in the store, evidential with the search analytics. Highly recommend this app. Simply Wholesale Australia

Simply Wholesale
Australia
About 4 years using the app
Searchanise replied July 23, 2019

Thank you so much for this review! We are happy to know you value the functionality and great tools our app has to offer and find them beneficial to your customers! We appreciate your recommendations too!

May 15, 2023

Amazing support! They literally solve everything and very quickly. This must be the most reliable support I have ever worked with. The application is amazing, very easy to use and so many features included.

Loolia Closet Jordan
Jordan
Over 3 years using the app
Searchanise replied May 16, 2023

What a high praise! We are deeply grateful for your willingness to describe both your customer service experience and your opinion on the app functionality in this review.

Please make sure to contact us anytime you need help. We are always ready to provide it!

Best wishes,
Searchanise team

December 18, 2022

The app overall is quite good, but the recent rate hike is unfortunate & we're looking for a replacement. For us, the monthly price more than doubled. $19/mo minimum for site search is just asking too much.

Pine Creek Essentials
United States
Over 1 year using the app
Searchanise replied December 18, 2022

Hello,

First of all, we'd like to thank you for appreciating our app as a product. It means a lot to us!

As for the price increase, we totally understand that it can be a very unexpected and unfortunate experience. We are sorry to see it made you consider choosing a different solution!

If you are wondering why we decided to change our pricing, we can assure you that it was a necessity. We kept our prices the same for almost 9 years. However, many new features have been added over the years and our customer service improved. This is not final as our team keeps improving our product and it requires more resources. We hope you understand our situation!

Undoubtedly, we want you to stay with us and if you do or ever decide to come back, we will be glad to work even harder to provide a profitable service.

If any additional questions arise, feel free to ask us via email at feedback@searchanise.io.

Best wishes,
Searchanise team

February 18, 2020

this search app has changed completely the way our new webiste presents and behave. it's extraodinary and we are very please. a bit expensive though but it's kindof worth it anyway. thanks for your good work !

eOil.co.za
South Africa
7 days using the app
May 15, 2019

Great, robust search app for the most reasonable price on the market. Also, support is very responsive and effective. I never leave reviews, but their support earned it. Thank you and keep up the excellent work!

iLevel Lab
United States
3 months using the app