Reviews (516)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, time‑saving shipping hub that integrates smoothly with Shopify. They highlight fast order syncing, one‑click label creation, and centralized management of shipments, returns, and tracking. Multi‑carrier support, flexible shipping rules, and better rates—even for low‑volume shops—are key benefits. Merchants also appreciate intuitive setup, professional tracking communications, stable performance, and responsive, helpful support.

April 10, 2024

Siempre que tengo un problema me responden en menos de 24 horas, gracias a Sendcloud gestiono todos los envios en cualquier parte del mundo.

BONAMASO
Spain
About 1 year using the app
April 10, 2024

Ottima applicazione, la usiamo da diversi anni.
l'assistenza è veloce nel risolvere eventuali problemi,
ed è perfettamente sincronizzata sia con shopify che Amazon.

Consigliata

Casahomewear
Italy
Over 2 years using the app
March 24, 2024

Gemakkelijk te koppelen app. Superhandig om te versturen, gezien je niets meer hoeft over te typen. Tarieven hangen af van je verzendhoeveelheid, maar zijn in lijn met de tarieven die de vervoerders zelf vragen, mocht je rechtstreeks bij hen verzenden.

Your Next Jewel
Belgium
Over 5 years using the app
March 22, 2024

Fijne app, werkt altijd en nooit problemen. Voordeel is ook dat je meerdere vervoerders kan kiezen en meerdere shopify shops kan toevoegen in hetzelfde account.

fietsaccessoires.nl
Netherlands
Almost 3 years using the app
February 21, 2024

- Vlotte integratie met Shopify
- Sendcloud geeft aan wanneer er een fout in de gegevens zit, bijvoorbeeld een ontbrekend huisnummer
- Gemakkelijk bereikbare supportdienst, die binnen aanvaardbare tijd antwoord
- Uitgebreid online Help Center

Julien Deluxe
Belgium
Almost 2 years using the app
February 8, 2024

I have issues with customs documents, they don't print correctly. Support is not helpful. I think the app is too expensive considering the issues it causes.

Art on Words
Italy
Over 3 years using the app
November 2, 2023

Han actualizado los planes a peor. Tienes distintos planes y no hay mejora de precio en ninguno de ellos, solo hay que hacer el cálculo de los envíos, creo que nos toman por tontos... han subido los precios de todo y como te pases de las etiquetas te cobran más del doble. No la recomiendo.

Z Drinks
Spain
Over 3 years using the app
October 26, 2023

Service client très très long. 4 à 5 jours pour donner une réponse (pour de la logistique c'est trop long). L'account manager n'est plus disponible dès la 1ere minute après l'installation. Personne ne répond jamais au chat ou sinon en attendant parfois 1h environ.

La Crique
France
6 months using the app
October 4, 2023

Very disapointed by their service, they just announced they will double my subscription fee and I will have less features than before. I have been a loyal customer since 2020, shared feedback on improvements but you lost my faith and loyalty. Hopefully a bell will ring and you will put customer satisfaction as one of your priorities... this before money ;-)

Sorry but I can't accept paying twice for a service with less features.

Les P'tits Canons
Belgium
Over 3 years using the app
July 12, 2023

Seeehr buggy, öfters mal langsam oder irgendwelche Schnittstellen Fehler. Funktioniert meistens gut, funktionell einfach zu bedienen aber der Support ist eine Katastrophe darum nur 2 Sterne. Tickets werden einfach ignoriert, Grundlegende Funktionen teilweise fehlerhaft wie z.B. die Zollerklärung der PostAT funktioniert nicht.
Hatte dort einen Mailkontakt am Anfang, die Dame scheint aber gekündigt zu haben.

Nervige Fehler:
Manchmal springt es auf einen random Versandtarif beim speichern der Sendung.
Für GLS manchmal Gewicht zu gering, springt automatisch auf DHL Express.
Automatisierung unmöglich, suche bereits eine Alternative.

iFlight-RC Europe
Austria
3 months using the app