Avada Blog SEO AEO Content

I have been receiving a great and timely help from Avada team. Ricky, one of the agents there, is wonderfully helpful and polite. I have raised the same issue to him multiple times, and, tirelessly, he would solve it immediately. I am feeling very comfortable contacting them any time due to their immediate response and politeness.

Juliana and SEO On: Blog Post builder are amazing! Thanks!

Great service and app!

Really good so far with great customer service from Lydia

At first, I was very happy to find this app. Their customer support, which was nice, asked me to leave a review. Without testing the app, I left a 5-star rating. However, once I started testing, I was shocked that this app is even allowed on the Shopify App Store.

Here's the reason why I changed my review:

First, it removes content such as images and numbered lists, messes up any HTML code you have by adding theirs and injecting a line of code at the top which ruins your code, doesn’t save alt texts, and so on. The most important for me was the wiping of content which is unacceptable!

I reported these issues a week ago, asking them to fix them. They told me multiple times that the photo deletion bug was fixed, just to notice it wasn't. I had to reupload those photos every single time and the problem is still there. About 6 times I had to reupload the photos and fix the problems in the Shopify's Default Blog Editor.

If their app was not deleting content I was more than happy to use it. But after multiple videos I've sent, pinpointing proof that the content gets deleted, the issue was still there.

The last drop is when I specifically asked them not to make changes without my permission, yet they did. I never requested a font change in my code—I only asked you to fix the issue causing my blog content to be wiped.

It’s extremely unprofessional to claim a fix has been implemented while I continue to experience content loss, wasted time, and unnecessary stress. I understand this is a free app, but before launching it, test it on your own store instead of risking to ruin other people’s hard work.

EDIT: No, that is not true! We used standard blog editor to reupload the images that were deleted by your app. Additionally, we've granted access to our store and although I requested not to make changes without my approval, you guys went forward and totally disregarded my request. I had to work an entire week to fix the problems you guys have caused and seeing your response, trying to turn things around shows a totally different thing than understanding. Before you launch an app, ensure it works by testing it on your own stores!

Just downloaded the app so I can't say much about it yet, but looks like the customer service is awesome and quick! :)

I have found this app to be exceptionally versatile and user-friendly, making it a valuable resource for authors, social media managers, and blog post writers alike. Its product features are not only impressive but also intuitive, allowing users to enhance their product pages effectively. Personally, I have upgraded my old product pages from a rating of 4/10 to 7/10, and I anticipate further improvements as I refine my skills.

The client service provided by the company is outstanding. I received prompt assistance from Melody, who was both knowledgeable and proactive in addressing my needs before I even had to articulate them. Her supportive and enthusiastic approach significantly enhanced my experience.

Overall, I wholeheartedly recommend this app for anyone seeking to elevate their content management and presentation.

I have only been using this app a few minutes but I can already see it's a huge improvement over the default shopify blog. I look forward to exploring it more. When I had questions, Tiana was very quick to respond and very helpful.

Awsome

Awsome Service - clear communication from Kevin