Reviews (266)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to move from manual scheduling to streamlined online bookings for clinics, spas, studios, rentals, tutoring, and retail. They like that appointments work like products in Shopify, with pricing, discounts, locations, and POS support, plus Google Calendar sync and flexible customization. Many describe performance as smooth and customers find it easy to book. Support is frequently praised as fast, patient, and willing to build custom solutions.

April 18, 2022

Super app support rapide et precis je recomamnde vraiment pour faire des reservation ils sont au top je recommande

beaute-insolente.com
France
10 days using the app
January 4, 2023

This appointment app satisfy most of my requirement.
And MARIANA have great patient to answer my many question.
I like this app

Platform-M
United States
18 days using the app
Edited May 10, 2023

This app is very well developed and easy to use. The all front and back experience is good and the customer service is reactive!

talm
France
2 months using the app
January 3, 2023

Je suis assez satisfaite de cette application. J'ai eu des difficultés au niveau
de l'instalation mais j'ai eu une assistance de Madame Corsetti!

MisaParis Makeup
France
About 1 month using the app
March 7, 2022

Excellent. J'avais besoin de sesami en version français. L'équipe à été vraiment proactif et m'a aider sur ce projet le jour même. Ils connaissent leur job(stuff) vraiment bien.

Éclipse Institut
Réunion
18 days using the app
September 3, 2021

Resourceful customer service, fast and reactive. Appreciate the support!
Reco: we are looking forward the development of the new feature of the daily based rental/booking system.

CAMUS COGNAC
France
5 months using the app
Edited April 14, 2023

Sesami allows us to have the booking dashboard within the website, without redirecting the user to another URL. There might be prettier interfaces for the users, but this is a very, very important feature.
Great, great customer service!

Optica HM
Portugal
16 days using the app
Edited November 26, 2021

After some problems enabling the button for other product and collection pages customer support helped us to solve it. I have to say that we received support, including from top management, to make work what we wanted to do in our ecommerce. Meaning they care about make their product be useful for your business. They have been making some improvements to the functionality, so we feel they are a good partner to go with in the long run.

curador.es
Spain
5 months using the app
Sesami Inc. replied November 24, 2021

Hey Enrico,
Thank you for giving Sesami a try and sharing your experience here.
We're happy we got connected almost instantly, verified that Sesami is compatible with the Impulse 2.0 theme out of the box and we got to find the issue you've been experiencing. Sesami loads on the product page it's been already added to. In your case (great idea!) you wanted to have the button on a product theme section just under another product. With 2.0 theme architecture, that should be a common workflow and we'll make sure to provide the proper documentation and the solution from now on.
Thanks for being such a good partner to us and we're excited for what we'll build together.

Edited April 3, 2023

The Sesami development team is incredibly helpful when it comes to troubleshooting any issues. As someone who values prompt support, this is very important to me. However, I must note that Sesami does not offer SMS notifications for certain countries. This is a significant drawback for many businesses, as it can lead to a high number of no-show customers. Nonetheless, the Sesami team has assured me that they will work to resolve this issue. If they are successful, I will be pleased to give them a five-star rating, as this is the only feature I am currently missing.

Sacha Beauty
Norway
Over 1 year using the app
April 30, 2024

okey

Golf Balata
Finland
29 minutes using the app