Reviews (266)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to move from manual scheduling to streamlined online bookings for clinics, spas, studios, rentals, tutoring, and retail. They like that appointments work like products in Shopify, with pricing, discounts, locations, and POS support, plus Google Calendar sync and flexible customization. Many describe performance as smooth and customers find it easy to book. Support is frequently praised as fast, patient, and willing to build custom solutions.

January 30, 2025

easy to follow step by step directions for set up. Mariana, was wonderful in assisting me with a set up step I skipped over for scheduling and booking. thank you again.

She Rise by Nicole Cherise
United States
Over 2 years using the app
November 26, 2024

Mariana was very pleasant and informative. Even though we went over our time frame, she was courteous enough to continue helping and suggesting options I needed for my store. Thank you so much and look forward to using the Sesami platform for my business

Enchanting Passion Nails
United States
About 1 month using the app
September 11, 2024

Customer support is great!
They were fast in helping me to set up the services for my shop.

La Pastaiola
United States
2 months using the app
January 5, 2024

they've been very helpful to set up the Sesami App.
That's a big difference. Customer service and support !!

An app without support can be a pain in the a***

Thank you so much for helping me and being flexible and available !

Zelda Hair Shop
United States
19 days using the app
Edited July 19, 2021

After having several issues with this app, the developer reached out to me personally to try and resolve them.

ROSE AURA
Canada
January 1, 2021

Great app and good service, Ehsan is quick to respond to the issues and the rest of the team were very helpful in resolving an issue we had due to our custom theme.

TLA (Train Like an Athlete)
United Kingdom
6 months using the app
September 20, 2022

I evaluated a number of scheduling apps and in the end Sesami had the best customer service and instructions. I'm still getting my head around the app but so far it's meets most of my needs.

The Arogya Center
United States
6 days using the app
Sesami Inc. replied September 22, 2022

Hey Arogya team,
Thank you so much for taking time out of your day to leave us this super kind review. We are happy to hear that you are enjoying our customer service and instructions.

It's great we're already connected and got to know how to make our app even better for your business. We'll keep you posted on those updates, in the meantime, you know how to reach out to us :)

March 18, 2020

It took a little work by the Sesami team to get the app installed on our very customized theme, but they were more than helpful and got everything running smoothly in only a couple of days. Just starting to use the app, but so far it seems like it will do exactly what we were looking for it to do. Thanks Sesami!

Handsome Cycles
United States
2 days using the app
Edited August 24, 2020

I easily installed the app but had trouble getting the calendar to show on my product page. The customer support was super helpful and now, the app is running on the site. It took me a little while to figure out the back end of the app--where things are located is not super intuitive--but now that I get it, it's easy to change.

Zinnia Folk Arts
United States
2 days using the app
Edited September 30, 2020

TERRIBLE COSTUMER SERVICE!! Wouldn't let me give a 1 out of 5. After having been in business for 8 years, this has been the worst costumer service I have ever received. Not only did Sesami not deliver in three months what was promised to be completed in two weeks, but they also stopped responding to my emails. As a small business owner, losing revenue is a real problem. The Sesami team was completely inconsiderate of the fact that their lack of organization was costing my business money.

French For Life Inc.
Canada
About 1 month using the app