Reviews (266)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to move from manual scheduling to streamlined online bookings for clinics, spas, studios, rentals, tutoring, and retail. They like that appointments work like products in Shopify, with pricing, discounts, locations, and POS support, plus Google Calendar sync and flexible customization. Many describe performance as smooth and customers find it easy to book. Support is frequently praised as fast, patient, and willing to build custom solutions.

September 20, 2022

great service by an experienced team , find solution to any issue and customize the app to your needs

Beauty Affairs
Australia
5 months using the app
Sesami Inc. replied September 21, 2022

Thank you for taking the time and sharing your experience with others! It's been a pleasure working with the whole Beauty Affairs team and your design and digital agencies.

We strive to ensure that everything is working well (headaches-free!) and that you are getting the most out of the entire Sesami experience.

January 18, 2023

cool app man cool app man cool app man cool app man cool app man cool app man cool app man cool app man

ECB Events
United States
About 1 hour using the app
Edited July 30, 2026

The founder personally has worked with us and they are responsive to our requests for new capabilities.

Fiat Lux SF
United States
Over 4 years using the app
May 5, 2020

Customer support was awesome! App worked exactly how it was supposed to one we got it set up.

Thank you!

Pet Spawt
United States
3 days using the app
Sesami Inc. replied May 11, 2020

Awesome! You're welcome!

February 9, 2021

the team were very fast and helpful in assisting me setting up the app, looking forward to trying it out!

CODE Beautiful
United Kingdom
13 days using the app
December 29, 2021

Wonderful, helpful and proactive customer support that helped us with whatever issue that we were facing.

Supertails
India
8 months using the app
May 8, 2020

Very nice app, support +++++
We had a problem and they fixed it really fast!
Best booking application ++++

Joaillerie Legros
France
2 days using the app
May 23, 2022

Thank you so much! A lovely team of experts who helped with any issues I had! The app works really great.

Jewels by Grace
United States
25 days using the app
Edited May 26, 2020

Very attentive and are always working on updates which will hopefully help us when we go live with Sesami.

elu spa
Hong Kong SAR
About 1 month using the app
Sesami Inc. replied May 16, 2020

Hello there Elu Spa,

We're sorry that you have had such a bad experience with Sesami that you would rate us one star. However, we have records of all emails from your account sent to us and having reviewed them, we stand behind our customer service.

• In most cases, we replied within minutes.
• We have a helpdesk where you can find the answer to your first two questions.
• You can always book a call with us at sesamiapp.myshopify.com

We also noticed that you have multiple booking apps installed on your store, so we were wondering if you got the right one and this review was meant for us despite above points?

We believe this 1-star review is unfair. We will continue helping you and we expect you update this review.

Edited December 10, 2020

This app is user friendly and the customer service is fast and very helpful! I would definitely recommend it.

June Swimwear
Canada
About 1 month using the app