ShieldDesk ‑ AI Support Inbox

ShieldDesk ‑ AI Support Inbox

Priser
Gratis abonnement tilgængeligt. Mulighed for gratis prøveperiode.
Bedømmelse
5,0 (2)

Every customer message in one inbox, already drafted from your real order data.

ShieldDesk brings messages from your contact form, support email, WhatsApp and customer account pages into one inbox. It filters spam, reads the matching order and your policies, and drafts a reply in your store's voice. "Where is my order?" is answered automatically from live tracking, with a countdown you can stop. Cancel, refund or change an address without leaving the message — nothing touches an order until you approve it. Replies go out as your store. Flat pricing, no per-reply charges.

ShieldDesk brings messages from your contact form, support email, WhatsApp and customer account pages into one inbox. It filters spam, reads the matching order and your policies, and drafts a reply in your store's voice. "Where is my order?" is answered automatically from live tracking, with a countdown you can stop. Cancel, refund or change an address without leaving the message — nothing touches an order until you approve it. Replies go out as your store. Flat pricing, no per-reply charges. mere
  • Contact form, email, WhatsApp and customer-account messages in one inbox
  • An AI draft on every message, written from live order and tracking data
  • Auto-answers "where is my order?" with an undo window you control
  • Cancel, refund or change a shipping address, only after you approve it
  • Spam filtered out, and reports on what the AI handled for you

Indeholder tekst, der ikke er oversat

Vis oversættelse

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Priser

Vælg det abonnement, der passer bedst til din virksomhed.

Free

Gratis

Funktioner

  • 50 messages per month
  • All features included
  • AI drafts from live order data
  • All channels in one inbox
  • Spam filtered automatically

Starter

$9 om måneden

Funktioner

  • 1,000 messages per month
  • All features included
  • Auto-answers order status
  • Cancel, refund or reroute orders
  • Reports, saved replies, team inbox

7-dages gratis prøveperiode

Pro

$19 om måneden

Funktioner

  • 5,000 messages per month
  • All features included
  • Priority support
  • Auto-answers order status
  • Reports, saved replies, team inbox

7-dages gratis prøveperiode

Business

$49 om måneden

Funktioner

  • 20,000 messages per month
  • All features included
  • Dedicated onboarding
  • Priority support

7-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.

Anmeldelser (2)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 100 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
2. september 2026

Excellent customer support tool. Easy to use, saves time, and helps us respond to customers faster with accurate order information. Great value for money.

Melbourne Holocaust Museum
Australien
Cirka en time bruger appen
Approid Tech svarede 2. september 2026

Thank you for your review.

25. maj 2026

ShieldDesk honestly feels like having an extra support team member on autopilot. It handles repetitive queries really well and the replies actually sound natural, not robotic. Huge time-saver if you’re dealing with lots of order-related questions.

BN Jewels
Australien
12 minutter bruger appen
Approid Tech svarede 3. juni 2026

Your review truly made our day!

Support

App-support leveres af Approid Tech.

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

Udvikler

Approid Tech

310 Shivalik, Surat, GJ, 395007, IN

Lanceret

18. maj 2026

Dataadgang

Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata .

Se kundedata:

Følsomme data, enheds- og aktivitetsdata

  • Følsomme data

    Navn, mailadresse, telefonnummer, fysisk adresse

  • Enheds- og aktivitetsdata

    Geolokation, IP-adresse, browser og operativsystem

Se data om medarbejdere og bidragydere:

Butiksejer

  • Butiksejer

    Navn, mailadresse, telefonnummer, fysisk adresse

Se og rediger butiksdata:

Ordrer, Webshop

  • Rediger ordrer

    Al ordrehistorik

  • Rediger Webshop

    Scripttags til webshop

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