Reviews (528)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this print-on-demand partner as excellent for customized jewelry and message card gifts, with beautiful, durable products and premium packaging customers love. Many report strong margins and fast sales, especially with woven blankets. The app is easy to use, integrates smoothly with Shopify, and offers powerful personalization and upsell tools. Merchants highlight fast, reliable US/EU fulfillment, outstanding support, and extensive training that helps them launch and scale.
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I really enjoy designing on Shine On, especially with the new fall season coming up—it's the perfect time to get creative with rich, autumn-inspired themes. The platform makes it fun and rewarding to bring ideas to life.
However, I’ve noticed that sometimes the image upload process freezes or gets stuck. It would also be super helpful if all the size requirements for designs were clearly shown before uploading, so everything fits just right.
Looking forward to more smooth updates—overall, it's a great experience
Verry unsatisfied experience with them , its verry complicated for make ur personal design , you have to use other photo editor for edit theyr photos ,after you have to hire them for publish your corectly products , verry unfriendly team support and unhelp full , we dont recomand as COMPANY from SPAIN
I found ShineOn while trying to start a home business. After researching, I loved the fact that the company is based in Tampa, Florida and that they do most of their production there. Having a distributor which is US-based is important to me. The wide variety of products, add-on selections, and customization service is excellent. After receiving a Sample Product Kit, I knew that I could use ShineOn products as products I believe in. Having seen the quality and craftsmanship firsthand, I am proud to be associated with such a fine, US-based company. The website is extensive and takes a while to go through. As I am self-taught, the numerous tutorials and videos have been very helpful. I have never had a bad experience using the Customer Service Live Chat. I will say that the Bot is not very helpful most of the time (at least for me). Some of the tutorials do not cover everything a newbie needs to know in order to properly set up the site and publish it. However, that is a small negative in the grand scheme of things. I look forward to building my business and hopefully supplementing my income.
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you appreciate ShineOn's US-based production and product quality. It's wonderful to know that our variety of products, customization options, and the Sample Product Kit have met your expectations.
We’re glad the tutorials and customer service have been helpful to you, though we understand your feedback about the bot and tutorial coverage. We’ll take that into consideration as we continue to improve our resources for newbies.
We’re excited to see your business grow and hope ShineOn helps you reach your goals of supplementing your income. If you ever need more support, we’re always here to help!
Keep shining and happy selling!
Easy to understand and has helped me learn so much about the POD community!!! It has made my design to publish journey smooth! That prior part was written a couple weeks into my POD Journey and I am now entering into my 3rd month. I cannot praise ShineOn enough!! The tutorials, the coffee with ShineOn, the facebook community and now the POD University is absolutely amazing. I did not have any experience so this experience has been trying to say the least, but I honestly believe if it was not for ShineOn I would not have made it through!!! When anyone says they are the best it is an understatement!!!
Thank you for your kind words! We're delighted to hear that ShineOn has made your design-to-publish journey smooth and that you've learned a lot about the POD community. We're here to support you as you continue to grow and succeed.
Keep shining and happy selling!
Wanted to give them another try but damn why is it so hard to find basic info? For something as simple as shipping and production time, it took me two days looking from page to page to sorta figure it out and I only still "sorta" figured it out. I find myself needing spending my valuable time on exterior resources to understand how to use their app, until I realized I'm only wasting my time and it shouldn't be this way. Wanted to connect them to teeinblue hoping the process of using their products will be a bit easier, even that was impossible. As usual I found myself spending an hour looking at different tutorials and articles of how to integrate it to teeinblue, but my dashboard was very different from those tutorials and there was no way to find my API. Finally reached out to their customer service and explained how I looked at different tutorials and articles but still couldn't find my API, what did they do? "Hello, please review article for API instructions." LMAO??? I didn't waste a breath with uninstalling the app after reading that. Do you want people to use your products or not??? Not to mention that I had to also find out from exterior resources that they are discontinuing their wooden base from their acrylics, yet its still there as a variant and they didn't even update the mockups. Imagine if I added that to my store, only for them to send acrylic only to my customer and leave us both confused. A mess.
we apologize for the difficulties you've faced with ShineOn, from finding basic information to issues with integration and outdated product variants. Your frustration is understandable, and we're sorry that our support didn’t meet your expectations. We appreciate your feedback and are committed to improving these areas. If you’re willing to give us another chance, we’d like to help resolve these issues. Thank you for sharing your experience.
-ShineOn Team
This seems to be a decent tool for adding products to my website. I gave it four stars because it seems intensive to learn how to use it and get around. It's going to take me some time to figure out how to add more products to my website with ShineOn. I also have not yet experienced their shipping service, however I've heard it is decently good.
Thank you for your thoughtful review! We understand that there’s a learning curve, and we appreciate your patience as you get familiar with the platform.
If you ever need help navigating or learning how to add more products, our support team and tutorials are here to assist you. We hope that as you continue using ShineOn, it becomes easier and more intuitive.
We also look forward to hearing your thoughts on our shipping service once you’ve had the chance to experience it.
Thank you for your feedback!
-ShineOn Team
Not very user friendly because you put the Leave us a Review in the spot in the way of menu. Also don't like the fact I can't delete stores I don't use in menu. It just not user friendly compare to other apps.
Sorry but really have more trouble using Shineon that anything else and probably keeps me from adding more of your products.
Your customer service is great! That's about it.
Mike
Thank you for your honest feedback. We appreciate your insights about the user interface and menu navigation challenges. We'll take your suggestions seriously to improve our platform. If there's anything specific you need assistance with or additional feedback you'd like to share, please feel free to reach out to our customer service team. We're committed to enhancing your experience with ShineOn and ensuring it meets your expectations.
Lots of high energy from staff on the lives.Takes a learning curve, templates for each product could be on the product description page making it eaiser to locate a particular template.
overall I like the products and enthuasium
Thank you for your thoughtful review! Our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you!
I have not made a sell yet. But I opened up my shopify store and when I tell you it was so easy to add each product to my store. Shine on already have the description of the item. All you have to do is add you personal touch and publish the item. Easy peasy!! Now I have to figure out how advertise and and get sells. I will be back to tell yall more.
I absolutely recommend ShineOn. I'm blown away by how simple it is to import products to my store with high quality images and upsells. The message card upload feature is amazing because it seamlessly integrates into the product images. I'm very impressed!