ShipAlert

Catch stalled and late shipments before your customer emails to ask where their order is.

ShipAlert watches every fulfilled order and flags a shipment as delayed when tracking stalls past your threshold: no carrier scan in 48h, or past the delivery date. You hear about at-risk orders before the customer does, so you fix them first. Optionally auto-email customers a tasteful "running late" note to cut "where is my order" tickets. One dashboard shows every shipment: in transit, delayed, delivered. 1,200+ carriers, hourly checks. You set the delay threshold and the customer email.

• Flags delayed orders by time: no carrier scan in 48h or past delivery date
• Emails you the moment a shipment stalls, before the customer asks
• Auto-emails customers a tasteful 'running late' note to cut WISMO tickets
• One dashboard for every shipment: in transit, delayed, and delivered
• Set your own delay threshold; automatic checks every hour