Cavalry AI Customer Support

We were looking to build something similar ourselves when we came across Shipped. Great app, great support. Highly recommend the app and all the options that come with it.

This app does everything we need. The visual status of our shipments has been a great tool and helped reduce shipping questions. In addition, our customers love the ship shield, provides peace of mind for everyone invloved.

our customers love shipped shield. i'm seriously amazed that almost every order includes it. we started looking for a shipping protection when we had a few orders this past month never make it to our customers. we're a new company so every lost order hurts since we have to ship the product out again, but love how now shipped will cover that loss. special thanks to jasmine for getting us set up so fast.

We're very happy with our experience with Shipped. We started with a 30-day free trial in 2024 and have been customers for almost one year. We appreciate the advanced level of complexity that their AI agents can handle, not just engaging in conversation with our customers, but proactively solving issues and thinking like our in-house support reps. We highly recommend Shipped Suite for any e-commerce retailers looking for advanced AI customer support agents.

App works great, new revenue stream for us and super responsive customer service. So far so good ...