Reviews (74)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
February 14, 2024

Working with the ShippierHQ team was great. We were able to really elevate the shipping for our store and make it better for the customer. In previous years we have had issues with customer expectations for delivery. This past year it was so smooth. The ability that ShipperHQ gave us to give that customer expectation right up front helped. Also the shipping comparison to give the BEST price to the customer is a life saver.
Great Team and Great Product!

RUDIS
United States
5 months using the app
ShipperHQ replied February 19, 2024

Thrilled to hear ShipperHQ elevated your store's shipping experience! Thanks for highlighting our commitment to smooth delivery and cost savings.

February 8, 2024

ShipperHQ has helped us solve a unique problem for our business. We have very heavy products (canvas tents) that need to ship-alone/not combinable. We were never charging enough on our shipping costs - and were losing our shorts in ship fees - before we switched to ShipperHQ. Now we're charging the customers correctly for what they're ordering. What a wonderful thing! :)

Kodiak Canvas
United States
2 months using the app
ShipperHQ replied February 12, 2024

We're so glad to hear that ShipperHQ has solved your shipping challenges and helped you accurately charge for your heavy products. Thanks for sharing your success story, and we look forward to continuing to support your business!

January 24, 2024

This app is the best for shipping logic. Our Shopify store has over 3000 SKUs to manage. Of all the apps we use the support received from ShipperHQ is above the rest. Most problems are resolved on the same day. The support team lives and breathes shipping, and is always on top of it. Thank you!

Grow Organic
United States
Almost 5 years using the app
ShipperHQ replied January 26, 2024

We're thrilled to hear that ShipperHQ is making a significant difference in managing your extensive Shopify inventory! Our dedicated support team is always here to ensure your shipping needs are met swiftly and expertly - thank you for your fantastic review!

September 13, 2023

I've used ShipperHQ at multiple companies because of their ability to implement complex shipping logic (both on Shopify and Magento). It's crucial to show our customer the estimated delivery day at checkout, which is dynamically displayed based on MY business's shipping rules (same-day shipping cut off, blackout days, day of the week they order, etc) coupled with the carrier's real-time API. Their support team is very accessible and thorough. They are also open to adding features and functionality to their roadmap with a good use case! I could NOT do ecommerce without ShipperHQ.

FullWell
United States
8 months using the app
ShipperHQ replied November 7, 2023

Thanks for the awesome review! We're glad that ShipperHQ's shipping logic has been beneficial to your ecommerce operations. We appreciate your ongoing trust and support in ShipperHQ!

September 8, 2023

I've been using ShipperHQ for years. It's great for dimensional shipping. It has saved our customers and my company a tremendous amount of time and money. We get accurate shipping costs through the app.

1800ceiling
United States
Over 3 years using the app
ShipperHQ replied November 7, 2023

Thank you for the awesome review! We're happy to have been serving you for years and that ShipperHQ has been able to save you and your customers time and money. We appreciate your loyalty and we promise to keep delivering outstanding service.

July 20, 2023

Shipper HQ is the $hit. I've used a ton of shipping apps and SAAS offerings for various platforms over the last 20 years in ecommerce. This is by far the most thoughtful and most powerful one I've found. It's built smart, and is granular and modular enough to do accommodate nearly any complex shipping scenario you'll encounter. My peers have always touted ShipperHQ and now I know why.

sheffield-pottery
United States
14 days using the app
ShipperHQ replied July 24, 2023

Wow, thanks for this awesome review! We've worked extremely hard to make our software the most powerful and adaptable shipping solution out there. It's incredibly rewarding to hear that our efforts have paid off, especially from someone who has tried so many other shipping apps over the years. If you ever need assistance or want to share more feedback, our doors are always open. Thanks again for the kind words, and we look forward to continuing to make "$hit" happen for you!

Edited March 7, 2026

The native Shopify shipping calculator was just not robust enough for our needs. ShipperHQ was a blessing as we were to put shipping rules in place that took into account dimensional weight, multiple origins, and select carriers. Their support helps you through the way to make sure you are calculating the most accurate shipping rate possible. I definitely recommend!

Update: It's now 2026 and we are still using this fantastic app. I want to also point out how great the tech support is with ShipperHQ. Fernando was a tremendous help to me in configuring a complex shipping calculator.

PackagingSupplies.com
United States
Almost 8 years using the app
ShipperHQ replied November 15, 2021

Hi there! We’re happy to hear that our features were robust enough to meet your specific shipping needs while improving rating accuracy. Thank you for your feedback!

March 20, 2026

The app works well and does what we need it to do. The support is excellent, especially Brad who has been very helpful and responsive.

The Salt Box
Australia
About 2 months using the app
ShipperHQ replied March 31, 2026

Thank you for the 5-star review! We're glad the app is working well for you and doing exactly what you need.
Big thanks for the shoutout to Brad, we'll make sure he sees this!

March 9, 2026

I have a specialized product with a ton of extra shipping rules and I could not do what I do without Shipper HQ. Love these guys.

Defender Distribution
United States
About 4 years using the app
ShipperHQ replied March 31, 2026

Thank you for the 5-star review! We love hearing that ShipperHQ is helping you manage all those specialized shipping rules - that's exactly what we're here for. Appreciate your trust in ShipperHQ!

February 27, 2026

Excellent support if you have any questions or experiencing an issue. Quick, reactive and available to help fix or troubleshoot.

Thermomix - Canada
Canada
Over 2 years using the app
ShipperHQ replied March 31, 2026

Thank you for the 5-star review! We're glad our support team has been quick and helpful when you've needed us.
We appreciate the kind words and are always here if anything comes up. Thanks for recommending ShipperHQ!