Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

August 29, 2023

Amazing customer service. Literally keen to go into the checkout and do some coding for you. Save your trouble to contact dev (but please have some knowledge to frontend so you know the changes are safe and secured)

Remarkable Outdoor Living
Australia
3 months using the app
August 24, 2023

Extremely fast service. I required some zones to be duplicated and it was done very very fast. I thought i'd be speaking to an AI bot. Nope, within 20 seconds on the online chat support I was speaking to a real person.
Thank you!

KegLand
Australia
6 months using the app
Cirkle Studio LLC replied August 29, 2023

We are glad to hear we provided you with top-notch service! Need any help regarding the app we are here for you.

August 20, 2023

They have provided helpful customer service in complicated situations. The app functions as I hoped.

Tampa shop.soil911.com
United States
About 1 year using the app
August 9, 2023

ShipZip is the best app for shipping , the options are endless and the support is the best of any app on the entire platform.

GetWheelieBins
United Kingdom
3 months using the app
Cirkle Studio LLC replied August 11, 2023

We are so happy that you enjoyed your experience with us! We appreciate the great review.

August 18, 2023

Wonderful app with all capabilities you could imagine to calculate shipping costs. Customer support was extremely helpful too!

ONGROK Wholesale Canada
Canada
7 days using the app
August 8, 2023

Super responsive and helpful, they did exactly what I wanted even though I couldn't work out how to do it myself with this app - different weight rates for different countries.

Proteus Nutrition
Singapore
7 months using the app
Cirkle Studio LLC replied August 11, 2023

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

August 15, 2023

Great app doing exactly what we needed - the only thing better is the support! Super responsive and always right there with the answers I'm looking for. Thanks team CirkleStudio!

Katz-Loo Natural Clumping Cat Litter
Australia
About 2 months using the app
Edited June 18, 2026

Siddharth is the best! He provided amazing customer service with great communication, but the most impressive part was he handled all the work for me. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.

Royal Wholesale
United States
Almost 3 years using the app
Cirkle Studio LLC replied August 29, 2023

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

July 25, 2023

Such a great app, the customer supports are always so helpful with everything. It's a very useful app to be integrated with Shopify website

KKUSO.HOME
Australia
10 months using the app
July 27, 2023

This app works efficient ans flawlessy, their customer support are so much helpful. Especially their techinical support on how they handles our customization regarding the shipping rates. We are very much satisfied with their service.

Flowers After Hours
New Zealand
5 months using the app
Cirkle Studio LLC replied July 31, 2023

Thank you so much for this 5-star review. We really appreciate you being a user and helping to share the word about us. We’re here for you anytime.