Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

May 20, 2022

This is brilliant App and staffs are also very helpful!
We could put product type of delivery rate and date. It's really useful.

natural natural Online Shop
United Kingdom
14 days using the app
May 30, 2022

This app is great. It does exactly what it meant to do. Set up is easy and it just runs perfectly without error in the background.

wolfworthy
United Kingdom
About 1 year using the app
January 25, 2023

Great customer support. Very user-friendly interface. Highly recommend to the store owners looking to have 3rd party shipping apps

Eve Furniture
United States
About 9 hours using the app
Cirkle Studio LLC replied January 26, 2023

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

June 13, 2023

Great app. Customer service is second to none. Very quick to answer and solve any problems on their live chat. Highly recommended.

Terrazzo Touch
Australia
18 days using the app
Cirkle Studio LLC replied June 14, 2023

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

November 16, 2022

The apps is a solution for our questions and the team service is fast and great assists. Thanks for the good work team! Keep it up!

Manchester Warehouse
Australia
2 months using the app
March 22, 2022

This app is awesome and highly recommended with excellent support service especial mention to Sid. Thanks I discover you. Well done!

Speedo Malaysia Online
Malaysia
8 months using the app
May 9, 2023

Customer service very quick and responsive, thank you.
I have booked a call tomorrow to go through the details of how to set this up.

The Literary Gift Company
United Kingdom
13 days using the app
Edited November 21, 2025

This app is highly recommended with excellent support, special mention to Ankit who is very approachable and reachable anytime. Well done!

Speedo Philippines
Philippines
Over 4 years using the app
May 30, 2023

Great app so far! Most importantly, the customer support is excellent, I was helped every step of the way during set up. Highly recommended.

Event Supplies
United Kingdom
About 5 hours using the app
Cirkle Studio LLC replied May 31, 2023

Thank you for your kind feedback, your words are very much appreciated. If you need any help we are here for you. Have a great day!

March 30, 2023

I switched from another app to ShipZip and Sid & the team made it as seamless as possible! Customer service and product are great. Thank you!

Lemon Terrace Florals
United States
8 days using the app
Cirkle Studio LLC replied March 30, 2023

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.