Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly flexible for complex shipping setups beyond Shopify’s defaults. They use it for postcode‑based rates, multi‑zone and region rules, weight and unit conditions, condo and remote‑area surcharges, and local vs nationwide delivery with specific days and cut‑offs. Many find rule setup intuitive, praise smooth performance and integrations, and describe support as fast, hands‑on, and essential for configuring advanced shipping at an affordable cost.

November 29, 2023

Excellent support, with nothing to much trouble

Colour Clad Profiles Ltd
United Kingdom
Almost 3 years using the app
Edited July 21, 2024

Good customer service, easy to navigate.

Area Office
Australia
Over 1 year using the app
November 1, 2023

Great customer service and easy set-up

P&V Merchants
Australia
About 2 years using the app
November 2, 2023

Always happy to help and go the extra mile when your not sure how to do something! Would definitely recommend!

Closer Pets
United Kingdom
Over 1 year using the app
October 3, 2023

Great app and super helpful and fast support. Would give 6 stars if possible!

1907water
United States
1 day using the app
Cirkle Studio LLC replied October 5, 2023

Thank you for the fantastic review! We put a lot of effort into making our app as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support!

July 28, 2023

Hands down the most amazing customer service out there. Their software is so great too. HIGHLY RECOMMEND!!!

yough!
United States
9 days using the app
Cirkle Studio LLC replied July 31, 2023

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We are always here if you need any help.

Edited June 13, 2025

Excellent customer support from the team everytime. Thanks for the whole team who is making it possible.

Gro Club
India
Over 2 years using the app
Cirkle Studio LLC replied February 12, 2023

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

July 18, 2023

I am absolutely thrilled to write this glowing review for ShipZip, the incredible app that has revolutionized the way our e-commerce store handles shipping rates. This innovative tool has made the entire process seamless, accurate, and hassle-free, significantly improving our customer experience.

From the moment we integrated ShipZip into our system, we instantly noticed the positive impact it had on our operations. Gone are the days of manually calculating shipping rates or dealing with customer complaints about inaccurate quotes. With ShipZip, our customers now enjoy the convenience of obtaining accurate shipping rates effortlessly and automatically.

One of the standout features of ShipZip is its simplicity. The user-friendly interface ensures that anyone, regardless of their technical expertise, can navigate and utilize the app with ease. The setup process was straightforward, and the integration with our e-commerce platform was seamless, saving us valuable time and effort.

The customer support provided by the ShipZip team is exceptional. They have been prompt, knowledgeable, and extremely helpful in assisting us with any queries or concerns. Their dedication to ensuring a smooth experience for their users is evident, and it gives us great peace of mind.

If you're looking to streamline your shipping process and provide your customers with accurate shipping rates, look no further than ShipZip. Trust me, you won't be disappointed!

Dry Ice Express
Israel
24 days using the app
Cirkle Studio LLC replied July 20, 2023

Thank you so much for your kind words about the support and app features. We really like to hear that our tool is make our users like much easier to manage their shipping rates.
You made our weekend with this review, If you need any help related the app you can connect on sid@cirklestudio.co

January 27, 2026

La aplicación funciona muy bien, pero sobre todo destaco la buena atención, rapidez y eficiencia a la hora de solucionar cualquier contratiempo.

Pet Grooming & Shopping
Spain
About 2 months using the app
January 15, 2026

all ok with the application, is running smoothly as described and the support is very quick.

ONstore Business
Italy
About 4 years using the app