Reviews (122)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful solution for complex shipping setups Shopify can’t handle, like mixed carts, multiple warehouses, restricted products, and preorder items. They highlight a highly flexible rules engine, accurate rate blending, live carrier rates, and cartonization that prevent overcharging and avoid custom dev. The interface is described as clean and easy to configure, with fast, hands-on support and responsive feature implementation.

September 29, 2026

Excellent app and experience working with Aditya to set it up. We have complex shipping rules and he customized our setup efficiently and fitting all our requirements. Very responsive and knowledgeable service.

Gasper Home & Garden
United States
10 months using the app
September 3, 2026

Incredible app! Due to the wide range of products we offer, we needed specific shipping rates set up and ShipMagic was the app to do it. On top of a very easy and comprehensive interface, the team and in particular Aditya have been an immense support. They're responsive, quick and efficient at resolving any queries and requirements we have. Highly recommend this app if you require customizable shipping rates.

TASCHEN America
United States
Over 1 year using the app
August 4, 2026

Very versatile app and covers all the basis for our complicated setup, support is always stellar and on the ball when any issues are found even it's user error.

Muffle Acoustics Limited
United Kingdom
Almost 2 years using the app
June 25, 2026

With Shopify's recent transition from Scripts to Functions, the ShipMagic team was incredibly helpful in migrating our shipping scripts to accommodate all of our original logic across 6 of our Shopify sites. A huge shout-out to Aditya for being so knowledgeable and patient while helping us configure the exact customizations we needed!

Perry Ellis
United States
23 days using the app
October 8, 2026

No response from the support app.

RMBIO
United States
Over 2 years using the app
October 1, 2026

We are very happy with ShipMagic and the service provided. The app works well for our Shopify store, and their support team has been helpful and responsive whenever we’ve had questions. Great service and support overall. Highly recommended!

Keeler Hardware
Australia
Over 1 year using the app
September 9, 2026

Incredible service! Aditya was so hands on with every issue I sent him, replied promptly and was very solution oriented. My store has very unique cartonization requirements and without his help and ShipMagic, I would not be able to setup my shopify the way I need to. Highly recommend!

Club 13
United States
4 days using the app
September 2, 2026

Works as expected. Fast support helped me quickly resolve issues which I really appreciate.

JPRO Supplies
United States
About 1 year using the app
August 31, 2026

Excellent service! I requested a new feature and it was shipped in 15mins!

Gita Valley Creamery
United States
About 2 years using the app
August 28, 2026

Amazing customer service, app is great, and Aditya is an incredible help with configuration.

DeemedFit
United States
About 14 hours using the app