Reviews (122)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful solution for complex shipping setups Shopify can’t handle, like mixed carts, multiple warehouses, restricted products, and preorder items. They highlight a highly flexible rules engine, accurate rate blending, live carrier rates, and cartonization that prevent overcharging and avoid custom dev. The interface is described as clean and easy to configure, with fast, hands-on support and responsive feature implementation.

April 23, 2024

This app is truly MAGIC! After searching high and low, we could NOT find a solution to having shipping charges double when multiple items were being fulfilled from different locations. However, Aditya easily fixed this problem and it has been a game changer! He set up custom rules to eliminate the duplicate shipping charges and our lives have been so much easier since installing this app!

Landry Kate
United States
5 months using the app
April 10, 2024

So far ShipMagic has done what other shipping apps can't do for us when it comes to shipping fees and different locations.
They have set up our entire shipping section (which is complicated) and have been very helpful with fixing any issues that have come up.
I highly recommend them.

Readers Warehouse
South Africa
About 1 month using the app
March 15, 2024

So far the app is doing exactly what I need it to. It provides a solution for getting rid of the double shipping rates on Shopify when you have multiple locations.

The support has been exception. Very fast, very effective, and goes above an beyond any other tech support I've received.

Happy to have found this app.

Nor'easter Apparel
Canada
12 days using the app
March 13, 2024

Highly recommend this app. We were looking for an app that can charge delivery on certain products on the site but also varies depending on where it is (using postcodes) and also charges per item. This app does exactly this. the help and support getting the app set up, working, troubleshooted was some of the best customer service i have had. the developer is very good. highly recommend if you need an app to charge based on postcodes and/or charge per item.

Artificial Grass Central
United Kingdom
12 days using the app
February 6, 2024

This app has been essential in helping us provide accurate and functional shipping rates to our customers while helping us to save money on shipping by overcoming problems we've faced on Shopify for the past 24 months. 10/10 app & 10/10 support.

Golf Shoes
United Kingdom
11 days using the app
January 25, 2024

Wonderful app that can be configured exactly how you need it with multiple rates and methods. The support is amazing, fast, responsive and accurate. They take time to understand your exact need and are pro-active at helping.

We have encountered errors when we have tried to configure a complex rule, but after reaching out, our support request was answered very quickly and with the ideal result.

If you have a complex, or tricky shipping methodology, this app is a must.

MASSIVE recommend

durantcricket
United Kingdom
7 months using the app
January 15, 2024

Phenomenal app. Solved a problem we've tackled with for 2+ years so simply & elegantly. Spoke with Aidtya who helped me understand the app & get situated.

Quality app, quality support. What more can you ask for?

Clarkes Golf
United Kingdom
About 22 hours using the app
January 8, 2024

Very pleasantly surprised by the ShipMagic app. We were looking for a complex shipping setup in which the shipping rates were grouped by box size, each box carrying a certain number of products. Aditya, the developer, was very quick to assist and hopped on a call to help set things up properly. We worked with Aditya over the course of a week and he was SUPER helpful, even going so far out of his way as to change his app to accommodate FedEx for us. We've worked with a lot of apps and this is by far the best customer support we've received. Thank you Aditya for the awesome app!

Drop it Modern
United States
About 1 month using the app
December 27, 2023

ShipMagic allowed me to create a single shipping rate for products from multiple locations. Now I don't have to charge my customers double shipping. Customer support was incredibly helpful. I was provided with quick and easy instructions. Thank you for your help Aditya!

Meggie Nic
United States
About 1 hour using the app
December 21, 2023

I am so glad I chose to use this app. Right from the start Aditya the developer helped set up the app with my first request and then managed to set up urban and rural zones for my New Zealand store. This has been a big request from NZ sellers on Shopify and I will be glad to pass on my recommendation to other sellers! Amazing.

Vinyl Kitchen
New Zealand
About 10 hours using the app