CBB Shipping Rates Calculator
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (238)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app boosts sales and reduces cart abandonment by showing clear, real-time shipping costs directly in the cart, including mini/drawer carts. It works well with complex setups, multiple carriers, and free‑shipping thresholds, and is easy to install and customize to match themes. Many report fewer support emails and a better international experience. Support is described as fast, friendly, and highly skilled, and merchants say it “pays for itself.”
Refine
-
By rating
I used to love this app but as of November 2024, things changed. The app provider blames Shopify but beware... The customer's IP address is used to find a 'close' postal code (Canada) to produce a shipping rate in the cart. When the customer proceeds to the checkout, the 'close' postal code and province are auto-filled in the shipping address form. We found that many customers don't review their postal code and leave the incorrect 'close' postal code. This has led to several misdirected parcels and returned parcels for us. We are now manually checking each and every shipment's postal code, something that we have never done before and shouldn't have to. Five different Code Blackbelt representatives have looked at my support request and have said they can't prevent the auto-filling of the postal code in the checkout, its a Shopify issue. It took a while to figure out where these wrong postal codes were coming from, I'm removing the app with the hopes of re-installing this app someday after the issue is resolved.
January 2025, I requested that they allow the store owner to turn off the geographic locating. They said they didn't do custom app programming. I was more than thrilled to find another app that has this feature and more.
Hello Evolve Sounding Stone Team,
First of all, we want to take this opportunity to thank you for raising your concern to us and for providing us with your feedback.
We completely understand your sentiments/situation and as mentioned during your email conversation with the team - our app completely relies on Shopify Ajax API and the new behavior stems from how the Shopify checkout page and AJAX API operate which is somewhat independent from our app’s functionality.
As for the Geolocation Feature, it is a built-in feature that we do not have the option to disable with the current version of our app.
Should the situation change and we find a workaround for this behavior or your requested feature has been implemented, we will be happy to reach out and let you know.
We appreciate all your time and effort and we wish you and your store all the success!
Thank you,
Code Black Belt's Support Team
Great assistance working with the APP, great programmers and the APP works great for our needs
Customer support has been great! Fixed an issue where the widget kept appearing in the wrong place within about 5 minutes.
Have used this app for years and it has been great. Support answered a question and solved an issue for me tonight in a matter of minutes!
Very helpful. Glad to see that a support agent was able to get into the actual coding of CSS and make changes and not need to escalate to a developer.
非常棒的应用！！！而且价格非常优惠，推荐！客服反应超级迅速！
Great app, have had for years. Had issue the other day with it, emailed them and they had problem fixed within hours. Excellent customer support.
We had issue and it was resolved very quickly and we appreciate it. If an issue does arise, know that it will be taken care of quickly when you reach out to them by email.
I would give 6 if I can, great staff very responsive they assisted me to solve the issue I was having on a Sunday.
Highly recommended
Great App! Easy to use! Awesome support!
