Reviews (78)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 8% of ratings are 1 stars
March 12, 2020

The best app that i ever use. Great integration with couriers, and other marketplaces (amazon fba, amazon fmb, ebay etc.) Super!

EMILIA FOOD LOVE
Italy
About 2 years using the app
March 9, 2020

We are happy with Shippy Pro! It does exactly what we need it to do, and save us a lot of time! Absolutely recommend it for anyone who wants to save time with creating shipments.

YKRA
Hungary
10 months using the app
October 2, 2018

Really impressive app, very thorough and great live support. Makes shipping a lot easier, would recommend.

anOrdain
United Kingdom
7 days using the app
June 12, 2023

Very good Help desk support. Always ready to find the best solution. The system interface is easy to use.

P448®
Italy
3 months using the app
ITALIAN VALLEY SRL replied July 12, 2023

Hi P448 team, thank you so much for your feedback! We are happy to hear ShippyPro has been the reliable tool you needed, we’ll do our best to continue assisting you in the best way possible whenever needed. Let's continue to deliver a great shipping experience together 🚀

March 30, 2020

The biggest problem is that this app will not add weight to all products like in their PRESTASHOP app. That's a huge downside because there's no such thing as "automation" if I need to fill 1000 orders by hand and check all of their weight.

VILRITA
Lithuania
7 days using the app
ITALIAN VALLEY SRL replied March 30, 2020

Hi,

The features for each marketplace are listed at the following page

https://www.shippypro.com/sales-channels-shipping-integration.html

As you can see parcel import is not available for Shopify

However you can obtain the same result by uploading an excel file with all the dimensions and weight for each SKU

March 27, 2021

Very very good app...perfectly integrated with Shopify, so fast so good, The only thing they need to get better is their support, that basically seems not exist, i tried to contact them so many times to implement other courieers but nobody replied and in the end i realized that they get paied for this service, thing that i really dont understand, since now im using those curieer outside their app

Alla Violetta Boutique
Italy
8 months using the app
Edited November 8, 2020

The app works really well and has many functionality. You have the whole order life in one shight: from label creation to tracking and notifications. Time-saving, efficient, a bless for a two-people teamwork that has to deal with a lot of orders everyday. I'm still discovering all functions and features. My only complaint go to customer support. It's not so bad (they reply at all requests) but It should be improved, made more professional, automatized, especially during initial set up with courier.

Piccolo Seeds
Italy
Over 1 year using the app
December 13, 2017

Great one-step solution for creating easy& fast shipping labels! Awesome support whenever in doubt or need! Had an issue on a weekend but the customer service has been spot on!

If you use different market places, have more than 1 store & creating lots of shipping labels is becoming an issue then give a chance to ShippyPro!
Lots of other web integrations are available like email invoice sending & a track & trace platform with the status of your orders right at hand.

No worries if you encounter any issues, the customer service is ready to help
in a few seconds. I do hope our feedback will help your decision-making process.

Beautiliciousdelights
Italy
23 days using the app
June 8, 2017

To whom who might consider a one-stop solution for creating shipping labels:

We've started using ShippyPro around 2 months ago. We've been struggling to find a one-stop solution for creating shipping labels from multiple carriers. We've tried numerous apps, but all of them lacked either one carrier that we're using extensively or didn't support creating labels outside of EU. A majority of one-stop shipping label software companies are located in US, that was also a minus because we couldn't contact them with our issues and it took a very long time to get a reply from other solutions.

ShippyPro is very flexible when it comes to fixes and personalizing their service for your company's needs. Till now the best feature they have is the bulk label creation. It doesn't matter if you have 1 order or 150 orders, you are able to create labels for all of them at the same time without any worries that there will be errors along the way. If there are any errors their customer service is spot on. I've been in daily contact with Simon and Marco, they have helped me out multiple times with different requests from our side. It is great to see that somebody has created a functional and well maintained one-stop label generator.

Their solution also offers different various services from receiving feedback, tracking orders, sending invoices, notifying the customer and more. It is important to understand that you don't have to use all of these functions that's what makes ShippyPro great. You are able to choose what works for you and your company and incorporate that into your daily routine.

As the company is still constantly improving their platform it is crucial to understand that every new customer can chip in and help to develop the application.

ShippyPro is the only one on the market who is offering such an extensive list of carriers and web integrations.

Hope this will help your decision-making process.

Sincerely, Taniel

Mismo 2
Denmark
21 days using the app
June 18, 2020

L'APP è buona e funziona bene, ha qualche bug che ho segnalato ma l'implementazione sembra lenta. In ogni caso fa risparmiare tempo e se si hanno più canali di vendita è molto comodo perchè crea gli ordini e aggiorna i tracking. Unico neo il prezzo, troppo costoso per un numero cosi esiguo di spedizioni, inoltre ci vorrebbe una soglia intermedia tra le 30 e le 250 spedizione mese - io farei a 14,99€/mese il limite delle 120 spedizioni cosi da sfruttare al massimo il potenziale senza essere penalizzati eccessivamente

ShopIsNow.com
Italy
2 months using the app