Shiprocket: eCommerce Shipping

Using Shiprocket since last 4 years and experience has been great. Many features under one roof makes our life easier. Amazing support from our relationship manager.

excellent service. been 4 years!

Been with shiprocket since > 1.5 years. pivotal in our growth since first day. Starting with 5 orders a day to 5 digit orders a month.

All I can say is extremely supportive team and all issues get resolved promptly

Shailendra and Priyank initially and then Rag, Gaurav, sahil and Abhinav later on. Thank you so much guys. Keep rocking and keep supporting

We have been working with shiprocket for 4 years now. Really unhelpful account managers. And they refused to take responsibility. Be ready to lose money. But then again the others are worse.

Very good service and work , and getting timely reply by account manager @Sahil we are using Shiprocket from last 4 years great experience

Very bad experience with Shiprocket's sales team. Before payment, the sales person promised that ₹2,999 would give us checkout for 100 orders. I asked him 4–6 times to confirm, and he said yes every time. After I paid, he changed his statement and said the plan is valid for only 1 month. This was never told before payment. This is clear mis-selling. I have requested a full refund. Other merchants, please get everything in writing before you pay.

completely fraud services please monitor your account properly or they bills you in lacs of rupees no proper customer support I was suffering with one issue. very rude response. they will waste your time they abuse with bad words such a unproffesional app I have ever seen

This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates

i have connected my new ecommerce website with ship rocket, but in channel my new shopify website is not showing,

can u check the error and fix it

Worst support shiprocket has. I created an account on shiprocket and started placing orders, but COD money was not coming to us. We checked and found Invalid bank. It was not clear that what is invalid. Talked to customer care and they said your bank refused to accept money, but bank was saying there was no request came to them. We asked for rejection proof from shiprocket but they denied giving. Then one of the customer care guy asked me to change bank details. I tried that also, but it was saying bank details are not matching with KYC details. There is no option coming to change KYC details. My money is stuck since last 15 days and nobody is helping us.