Reviews (658)

Overall rating
3.9
Counts per rating level
  • 68% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 22% of ratings are 1 stars
February 3, 2026

We have been using Shiprocket for a long time, and it has made deliveries much easier for us. There were a few communication issues earlier, but they were resolved once the team looked into it. Overall, Shiprocket is a dependable partner for deliveries.

ANATINA
India
Over 3 years using the app
January 30, 2026

we find this app extremely easy to use, with smooth Shopify integration. The order sync is slow sometimes but the tracking system is reliable, deliveries are timely, and the support team is responsive, with dedicated account managers providing assistance. They offer multiple courier options, competitive pricing, and efficient order management for both COD and prepaid orders make it a complete and dependable shipping solution.

Emaan - The Deen Shop
India
About 1 year using the app
January 27, 2026

Shiprocket is a good app for business owners. It makes shipping easier by managing multiple courier partners in one place. It has its own perks and some disadvantages, but overall my experience has been good and helpful for day-to-day business operations.

Journal Carnival
India
Over 2 years using the app
October 3, 2025

We’ve been using Shiprocket for 2 years now, and it has made our shipping process much smoother. The platform is easy to use, integrates well with marketplaces, and provides multiple courier options at good rates. Tracking and order management are also very convenient. While we’ve faced occasional weight disputes and small delays, overall the service has been reliable and supportive for our business growth.

Urban Vest
India
Over 1 year using the app
October 2, 2025

Shiprocket has made my shipping process easier with smooth Shopify integration and multiple courier options. Sometimes support takes time, but overall it’s reliable and cost-effective

Prime Choice
India
About 1 year using the app
Edited June 25, 2025

Shiprocket has really streamlined our shipping process—faster dispatch, real-time tracking, and reliable courier options all in one platform. A real game-changer for our e-commerce operations

ZEVIKA HEALTH
India
8 months using the app
Edited February 5, 2025

I had an issue with one of my packages, and I’m really impressed with how quickly and efficiently the Shiprocket team helped resolve it. Their customer service is outstanding—helpful, eager, and attentive to solving problems. I’m really grateful for their support throughout the process. Shiprocket continues to provide excellent service, and I highly recommend them for anyone looking for a reliable and responsive shipping solution!

Triyana
India
2 months using the app
Shiprocket - Shipping in India replied January 17, 2025

Dear Seller! We are sorry for the inconvenience that is caused. As we discussed, we have sent you an email with the details, kindly check. ~ Team Shiprocket

December 2, 2024

Shiprocket has been instrumental in transforming our order fulfillment game. Their platform is intuitive and the customer support is top-notch. We've scaled efficiently with their streamlined logistics. Kudos to the team for helping brands like ours deliver not just products, but experiences. Highly recommend!

PRDGY
India
Over 1 year using the app
November 26, 2024

I have been using Shiprocket’s platform for quite some time now. While I have faced some challenges with timely deliveries, the team has been responsive and proactive in addressing and resolving these issues promptly.

Shopkshm
India
7 months using the app
November 23, 2024

Shiprocket is easy to use and offers good courier options, The platform itself is quite user-friendly, and I appreciate the wide range of courier partners and delivery options available. The shipping process, including generating labels and tracking shipments, is generally smooth,

but I’ve faced issues with inventory management, especially with synchronization for returns, replacements, and RTO. Also, it would be helpful if warning emails (like those for missed pickups or delivery delays) included individual order numbers and AWB numbers, instead of just an Excel sheet, to make tracking easier

Baer India
India
4 months using the app