Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

April 4, 2020

This is super easy to use and their support system is very responsive and helpful. Never had any issues with setting up a landing page or anything. Super user friendly. Definitely will continue to use!

Real Good Foods
United States
27 days using the app
March 11, 2021

Shogun has become indispensable to our website. It is a huge time saver and allows us to quickly add fully customized pages to our online store. Their support team is very responsive and knowledgeable.

Kim Seybert, Inc.
United States
9 months using the app
Shogun Labs, Inc. replied March 11, 2021

Thank you so much for your review! I'll make sure that James' hears about your great review!

Karl | Team Lead, Technical Support

June 22, 2021

Unable to create a page, user support was delayed, app not intuitive, ok for pro designers only. Do not recommend, installed twice, spent time creating a page, very slow , difficult and finally gave up.

Linen Salvage Et Cie
United States
About 1 hour using the app
Shogun Labs, Inc. replied June 22, 2021

Hey Andrea,

I'm sorry to hear that you've been experiencing some troubles while using Shogun Page Builder. We appreciate the feedback. We do our best to make Shogun as intuitive as possible. In instances where something doesn't make sense to new users, we have a help center with articles tons of information on common questions.
https://getshogun.com/help/en

We also have webinars with walkthroughs on how to get started and use common features.
https://getshogun.com/webinars

I can see that you contacted us through chat. Our goal is to respond to each client within 5 minutes through this support channel. I can see that we did respond within 5 minutes to your request. Was there a different expectation as to how quickly we would get to you?

I'll be reaching out to you directly to see if we can provide any further assistance.

Kalen | Team Lead, Support
Shogun Page Builder

July 19, 2022

I've tried multiple free page builders in the Shopify app store and Shogun is miles ahead of the competition to where it's worth the additional $ per month just for the amount of headaches it has saved.

Moody Haus
United States
2 months using the app
Shogun Labs, Inc. replied July 20, 2022

Thanks for this review, Kevin! It's great to hear that Shogun has provided so much value to you and your team. Our goal is to help you build great pages with ease and it means so much to us that we're doing that for you! Let us know if there's anything we can do to help in the future.

Allison | Manager | Support
Shogun Page Builder

November 13, 2017

This is the missing piece of Shopify that I have been searching for. An easy way for non-coders to design beautiful pages that don;t look home-made. Only just started using it but so far it is excellent.

Murray The Sockman
United States
1 day using the app
February 8, 2019

Page builders are very difficult to build, and this one is very well done. Easy to use, stable, and accepting of widgets if you want to take things a bit farther. Good customer service, helpful. Love.

smallpetselect-uk
United Kingdom
21 days using the app
Edited April 17, 2023

Great customer service! James Power is always happy to help and replies quickly and efficiently - any issues I have always gets solved. Also had some training with Alex which was useful. Would recommend!

Cotterill Civils
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied April 19, 2023

Thank you so much for leaving us a review, Imi! 🙂

We are super excited and glad to hear about your amazing experience with our support team. Thanks for sharing the feedback.

I will be sharing your kind words with James, Alex, and the entire team.

Thank you so much for your recommendation. Please let us know if there's anything we can assist you with again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

April 12, 2016

This is the best app of all the apps we use in our store! Wish we knew of it sooner. We can make awesome pages now ourselves versus spend all that money to designers at $50.00/hour..
Great job! 5.5 stars

Onetreeplanted 2
United States
10 days using the app
March 15, 2019

Shogun provides an excellent tool for building custom pages. We've been using it on multiple stores for a while now and helps keep us agile. +Customer support team is very prompt to assist with any issue.

Tienda Máh! VE
United States
About 2 months using the app
November 11, 2019

Shogun's Page Builder is so easy to use - very intuitive and I can create pages so quickly. But their Customer Service is even better! Responses are fast and extremely helpful. Would definitely recommend!

JOI
United States
3 months using the app