Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

February 11, 2020

I downloaded the Shogun app because I was finding difficulty using an alternative app and I was very pleased with how easy it was to use and create pages.

I had an issue and James from support was very helpful and found a great solution for my problem!

Gagliardi
Malta
19 days using the app
July 3, 2020

The Shogun app is so easy to use. But I did run into a problem with an image that wouldn't download. I contacted Shogun Support - they did it for me and even sent me a link with instructions with all the steps to do myself. Great customer service!

Zenkai Sports
United States
8 months using the app
Shogun Labs, Inc. replied July 6, 2020

Thank you for your review! Sorry to hear that you ran into an issue - glad to hear that support could help you out!

Karl | Team Lead, Technical Support

Edited January 26, 2022

Besides Shogun being a great application for page building, their customer service is outstanding at explanations, as well as communicating. I would very much like to showcase Kalen Christ who without, I would not have been able to use Shogun as easily.

Dayyani Jewelers
United States
Over 2 years using the app
Shogun Labs, Inc. replied January 27, 2022

Thank you so much for your review! We really appreciate you taking the time to leave a review. I will be sure to pass this feedback onto Kalen!

Karl | Manager, Technical Support

June 21, 2018

BEST app ever! This app replaces a few other apps I used to use. It gives you unlimited possibilities to built creative and beautiful pages within the store. I wish I had found out much earlier! And it is super easy to use. Thank you for this awesome app!

Blank Sheet
Hong Kong SAR
8 days using the app
December 3, 2018

I love shogun. It is reasonably priced and also allows you to create all the personal touches to your website. Especially your main homepage. It's also good for altering collection pages - which are important as they can be your landing page too! Thankyou

With Bling
United Kingdom
5 months using the app
March 27, 2019

We are launching our new blog with Shogun and it's been a great experience so far! Super easy and user friendly to use -- allowing us to work with our developer to build out beautiful blog content. The support is also wonderful! Highly recommend this app!

onia
United States
About 1 month using the app
Shogun Labs, Inc. replied March 27, 2019

Appreciate the kind review Rachel! I'm sure you can tell by now, but our support team is on 24/7, we have 7 in house team members across US, UK, India, Jamaica, and Australia. Please do feel free to reach out anytime. Thanks again. - Nick (Cofounder, Shogun)

Edited March 31, 2021

Thank you, Monique Colby, for such a great job, helping me with setting the internal anchor on the Hey Honey contact page. Not only she explained the way how to fix the problem, but also sent me the screenshots, and added the anchor herself. Great service

Hey Honey Skin Care
United States
About 1 year using the app
Shogun Labs, Inc. replied April 1, 2021

Thank you so much for your kind words! I'll be sure that the team know that you have left your review. :)

Karl | Team Lead, Technical Support

April 28, 2021

The app has a lot of functions, and makes it quick and easy to design pages that look more like what I want to see, outside of the limitations of our Shopify Theme, without paying a developer. And their customer service was quick to respond and efficient.

IZ Adaptive
Canada
7 days using the app
Shogun Labs, Inc. replied April 29, 2021

Thank you so much for your review! Happy to hear that Shogun is helping make designing your pages easy and quick!

Karl | Team Lead, Technical Support

October 21, 2021

We've used the Shogun Page Builder for a couple years now, and I've definitely found it the most user-friendly. I recently had a question that their CS team responded to immediately with a very thoughtful and in-depth answer. Great product. Great service.

DRMTLGY
United States
Over 1 year using the app
Shogun Labs, Inc. replied October 22, 2021

Hello there! Thanks so much for taking the time to leave us an honest review. We sincerely appreciate your support and your feedback. 🙂

I'm also very happy to hear that our support team could help. Please let us know if we can help with anything else.

Sweetan | Team Lead | Support
Shogun Page Builder

June 15, 2022

Wow, this is a total game changer for Shopify and increases the design flexilbility exponentially!! Their support team is incredibly helpful too which goes a long way too! Thank you Shogun, you made me love Shopify over wordpress/woocommerce with your app!

Race Provisions
United States
8 days using the app
Shogun Labs, Inc. replied June 15, 2022

Hi Mark! Thank you for leaving this kind review. It means the world to us that we've helped you create awesome custom pages. Our support team will be very happy to know you had a great experience!

Allison | Team Lead | Support
Shogun Page Builder