Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

July 23, 2021

We've had a great experience with Shogun. It's allowed us to customize our website more than the theme allows, but the real reason for the 5 star review is their support team. They are responsive, helpful and go above and beyond when I have issues (they have even provided solutions to issues that aren't shogun's fault).

ecoNugenics
United States
Almost 2 years using the app
Shogun Labs, Inc. replied July 25, 2021

Hello there! Thanks a lot for the review. We sincerely appreciate your feedback. 🎉 We are happy to hear that you are having a good experience with Shogun and the team could help you.

Please do let us know if we can be of any further assistance! 😊

Sweetan | Team Lead | Support

September 7, 2017

This app is one of my top favorite apps on shopify. It gives you so much power with designing your website with drag and drop features, and you don't need to know any coding! It is truly incredible and such a powerful tool!! It really took my website to a whole new level!!! Thank you Shogun! I recommend you to everyone!!

Lindsayrappart
United States
6 months using the app
July 23, 2018

This is a great platform that enables you to design your web pages to exactly how desired without needing any coding skills. You can be as creative as you like within the blocks or choose from the great range of premade blocks. The tutorial videos are also helpful and cover off all the topics you would need to get going!

Natural Baby 2
United Kingdom
9 months using the app
September 13, 2018

Shogun makes my life much easier! It's very intuitive. I've been using now for a few months on multiple websites. When I have an idea, I can implement on my within minutes instead of having to wait days (sometimes weeks) for a designer to implement it for me. It feels good to have control of our websites again ... :)

CardiInternational.com
United States
9 days using the app
December 12, 2017

Shogun Page Builder was the answer to all my questions. It is so easy yet so powerful and it just keeps getting better. The tutorial is designed for anyone with no website building experience (like me) right up to the pro. Highly recommend this awesome app to everyone. Thanks to the team at Shogun
Denis
The Salad Table

The Salad Table
Australia
8 months using the app
August 9, 2019

Really great app and awesome customer service! I highly recommend for sure. Using shopify to make pages can be difficult, but with Shogun it's really simple and graphic. And if you have issues they are super helpful. All in all a good app particularly for those that struggle to get the look they want in Shopify directly.

bioniva
United States
5 days using the app
May 15, 2020

There are some bugs with difficult to find solutions, but I give 100% thumbs up because the help team is always there and down to help find solutions - Kalen spent a while working through solutions- essentially giving me a tutorial on how to be efficient and make the site great. Makes it simple to build epic shop pages.

Wagner Skis
United States
4 months using the app
Shogun Labs, Inc. replied May 18, 2020

Awesome to hear that Kalen could help you out! I will be sure to pass along the kind words to him! Thank you for taking the time out of your day to leave Kalen a review.

Karl
Team Lead, Technical Support

December 7, 2020

Despite occasional frustrations with user-friendliness of this app, I'd like to compliment Andre from the Shogun support team. He provided excellent/prompt support on a somewhat major issue I was experiencing. I would suggest having patience with the app, and would recommend submitting a support ticket when issues arise.

American Licorice Company
United States
Over 2 years using the app
Shogun Labs, Inc. replied December 11, 2020

Thank you for your honest review! I'll be sure to pass on your kind words to Andre. I'm sorry to hear that you faced issues with the user-experience side of things - please do feel free to send on any feedback to support@getshogun.com and we will make sure that it gets to the right team!

Karl | Team Lead, Technical Support

Edited January 29, 2021

Our theme sucks, but shogun is saving us really big.
The flexibility to drag and drop stuff around and create our own pages easily is just top notch.
Also the support answers in hours. We were building a new landing page and changing from Mailchimp to klavyio and they helped us change the setup. Thanks James from Support.

8000Kicks
United States
Over 1 year using the app
Shogun Labs, Inc. replied February 1, 2021

Thank you so much for your detailed review! We really appreciate the kind words and so will James.

Karl | Team Lead, Technical Support

Edited October 23, 2018

Been using this app for a few weeks now. We have decided to move all of our shopify pages from the other page builders (Hypervisual, Page Studio, Gem Pages) over to this app because it is definitely the superior page builder. Robust builder. Simple mastery. Highly responsive customer service. This app will not let you down.

Emmaus International — Correspondence School, Discipleship, Resources
United States
3 months using the app