Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

April 29, 2025

incredible customer support

www.natassiar1.com
South Africa
3 months using the app
Shogun Labs, Inc. replied June 9, 2025

Hello there, thanks for your kind words.

We are happy to hear that your experience with our support has been amazing. Please let us know if there is anything else we can assist you with. :)

Sweetan | Client Services
Shogun

March 13, 2025

Good and quick support

Satori Laser
United States
Almost 7 years using the app
Shogun Labs, Inc. replied March 17, 2025

Thanks for taking the time to leave us a review. We are happy to hear that your experience with ou support team was great.

Let us know if there is anything else we can assist you with. ❤️

Sweetan | Client Services
Shogun

March 11, 2025

Very helpful support, and amazing features!

Integrated Engineering
United States
Over 5 years using the app
Shogun Labs, Inc. replied March 17, 2025

Hi there, Thanks for sharing your feedback in the form of this review.

We are super glad to hear that our support team could help you and that you are finding the features we offer, useful. 😊

Please let us know if there is anything else we can assist you with.

Sweetan | Client Services
Shogun

March 9, 2025

Helpful quick responses

Lighting Collective
Australia
Over 7 years using the app
Shogun Labs, Inc. replied March 14, 2025

Hi there, Thanks for leaving us a review and sharing your feedback.

Our team will look forward to assisting you again in the future. Thanks for your continued support. :)

Sweetan | Client Services
Shogun

March 10, 2025

Great app, and even better support!

Core Products International, Inc.
United States
Over 6 years using the app
Shogun Labs, Inc. replied March 14, 2025

Hey there, Thanks for taking the time to leave us a review. This means a lot to us and we are super glad to hear that your experience with Shogun and our support team has been amazing.

Please let us know if there is anything else we can assist you with in the future. Thanks for the love and support. ❤️

Sweetan | Client Services
Shogun

February 26, 2025

James was helpful to helping my problem.

Kensui
United States
Over 5 years using the app
Shogun Labs, Inc. replied March 14, 2025

Hi there, Thanks for leaving us a review.

I am happy to hear that James was able to help solve the issue for you. I will be sure to pass the feedback.

Let us know if there's anything else we can assist you with.

Sweetan | Client Services
Shogun

Edited August 28, 2026

Support is awesome! Reliable help anytime I need it. Been a great asset!

BEAM Minerals
United States
Almost 6 years using the app
Shogun Labs, Inc. replied March 14, 2025

Hey there, Thanks for leaving us a review and sharing your feedback.

We are so glad to hear that you are having an amazing experience with Shogun. Please let us know if there is anything else we can assist you with. :)

Sweetan | Client Services
Shogun

January 31, 2025

great customer service!

BIOLYTE
United States
Over 2 years using the app
Shogun Labs, Inc. replied March 14, 2025

That means the world to us. Thank you so much for your kind words. ❤️

Sweetan | Client Services
Shogun

January 25, 2025

Helped me fix everything I needed to get fixed

NO.29
United States
3 months using the app
Shogun Labs, Inc. replied March 14, 2025

Hi there, Thanks for taking the time to leave us a review.

We are glad we could help. Let us know if there is anything else we can assist you with.

Sweetan | Client Services
Shogun

January 8, 2025

It is a good application and customer support is quick.

Fancort Industries
United States
Over 4 years using the app
Shogun Labs, Inc. replied January 13, 2025

Hi there, Dan. Thanks for sharing your feedback in the form of this review.

We are happy to hear that you are having a good experience with Shogun as an app and with our support team. Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun