Shogun ‑ Landing Page Builder

Hi, Bruno.

Thank you for leaving us a review and sharing your love. Our support team is glad to hear about your experience and we'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun ‑ Landing Page Builder

Hi there, Florian! Thanks for sharing your feedback in the form of a review. We are super glad to hear that your experience with our support team has been such a good one.

Please let us know if there is anything else we can assist you with in the future. 😊

Sweetan | Client Services
Shogun Page Builder

Hi there, Amalie! Thanks for leaving us this review.

We are happy to hear that you have been finding Shogun easy to use and that your experience with our support team has been exceptional. Thanks for sharing your feedback.

We'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

Thanks for leaving us a review, Mackenzie.

We greatly appreciate the long-term support and we look forward to assisting you for years to come. 🫡

Thanks for sharing these kind words. The feedback and the recommendation mean a lot to us and inspire us to continue improving the app. We are glad to hear that your experience with Shogun and the support team has been amazing. We are working on lots of features and we'll have many more webinars for you in the future.

Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

Hey there, Gary. Thanks for sharing your feedback.

I was trying to locate a support conversation you had with our team, but I wasn't able to locate one. Please correct me if I am wrong.

You don't have to pay $250 a month to edit product pages. The ability to edit product pages is available on all our plans, including the $39 a month plan. I am not sure where you read that, but that clearly looks like some sort of misunderstanding.

I see you installed our app on March 12, 2025 and did not even select a plan to start the trial to test the app. You uninstalled the app a day later. However, if you had any doubts about the plans or what features they offer you can always reach out to our support team. Our team is always available and happy to clear any confusion or doubts you may have.

You have uninstalled the app, but if you want to try it again with the $39 a month plan and check if you are able to edit product pages or not please do let us know.

Thanks.

Sweetan | Client Services
Shogun

Hi, MOD Factory team!

Thanks for taking the time to share your feedback. The loading screen that you encountered in the editor is a visual effect from your Shopify theme. The theme's loading animation was covering up the editable regions in the editor view. Our support team made a quick adjustment on our end to prevent the theme's loading animation from displaying in the editor. In case you missed it, an update of this adjustment was sent to you on the 12th.

We're happy to see that you've since been able to create and publish your store's sign-up page using the Shogun Page Builder editor.

Please do contact us at support@getshogun.com with any additional questions or feedback.

Thank you,
Jill | Client Services
Shogun Page Builder

-UPDATE-
July 27, 2023
Hi again, Sarah!
I have been trying to get in touch with you and haven't heard back from you. I'd be happy to assist you further if you could reply back to the email thread or help me with a phone number that I can use to get in touch with you.
Thanks!
-----------------------------------
-UPDATE-
July 3, 2023

Hi again, Sarah! I tried to reach out via the phone number we had on the account and I wasn't able to connect with you.

I see you have decided to uninstall the app, however, I didn't notice the app was utilized to test our elements or to design the page (s) further that would offer a better understanding of what the app can allow you to achieve and I apologize for any misunderstanding or inconvenience here.

I haven't heard back from you via email either and I wanted to check if I can connect with you to discuss the issue further or understand your requirements.

Thanks for your support.
-------------------------------------------------

Hi there, Sarah. I appreciate you taking the time to install our app and sharing your feedback in the form of this 1-star review.

We take the feedback seriously as it helps us to understand the concerns and also improve our app.

The Free plan as suggested is limited when it comes to features and elements. It is a way for our users to test the basic functionality of the app, get a feel for the editor and see if this would be a good fit for the requirements. It offers 1 publishable page.

I am sorry to hear that you feel the Free plan doesn't allow you to do anything useful and we'd be interested to learn more about what exactly were you looking to use the Free plan for.
Was there something specific you were looking to achieve?
Is there something specific that you wanted to do and were not able to?

We offer a 10-day free trial on our paid plans that will offer access to more pages, more features, and the elements we offer. Please feel free to activate the trial of any of our plans to test more features and elements.

I'll be happy to speak to you over the phone or via a Zoom call if that helps so that I can answer any questions you may have and assist you better in hopes of turning this negative experience into a positive one.

I have followed up via email as well and I will be looking forward to hearing back from you soon.

Sweetan | Client Services
Shogun Page Builder