Reviews (1,973)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a powerful, user-friendly page builder that lets non-coders create custom, professional Shopify pages with drag-and-drop tools and templates. They highlight strong design flexibility, responsive layouts, A/B testing, SEO controls, and real Shopify Pages that remain if the app is removed. Many say it saves significant development time and cost, and frequently praise the fast, knowledgeable, and hands-on customer support.
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I got the hint below when I want to open this app from Shopify:
The change you wanted was rejected.
Maybe you tried to change something you didn't have access to.
If you are the application owner check the logs for more information.
Love Shogun! Amazing customer service. Shopify should really acquire this platform...
Hi there, Thank you so much for taking the time and leaving us a review of your experience with Shogun and our support team.
We greatly appreciate the feedback and look forward to assisting you again should you bump into any issues. 😊
Sweetan | Client Services
Shogun Page Builder
This app is absolute trash and they have no customer support.
---UPDATE---
Hi again, Archer! I hope you are doing well.
I wanted to check if you received my last message via email.
I also tried to reach out to you via phone and wasn't able to connect. I did leave a voice message but haven't heard back from you.
I'll be glad to assist you further with the questions and the issues if you could reply back to me.
--------------------------------------------------
Hey there, Archer! Thanks for leaving us a review and sharing your feedback with us.
I am sorry to hear that your experience with Shogun and the support team hasn't been a positive one. I'll be more than happy to assist you and understand the issues further.
It looks like there has been some misunderstanding here. I was going through the support conversations and our team has responded to every question right away. However, I suspect our replies were not received at the email address you used to reach out to us. This can happen is the email service provider is blocking the domain or if the replies end up in the spam folder.
I have reached out via email in a separate thread and I will try and connect via phone to learn about the pain points further. We are always happy to assist our users and we'd surely like to turn this experience around.
Please let me know if you receive my email and I'll look forward to resolving the issues for you. Thanks for your support.
Sweetan | Client Services
Shogun Page Builder
great to work with and great support. super responsive. can truly recommend it. great tool thanks guys!
Hi there, Thank you so much for leaving us a review.
We are super glad to hear that you are finding Shogun great to work with and that your experience with our support team has been positive.
Thank you so much for the recommendation and support. 🫡
Sweetan | Client Services
Shogun Page Builder
I highly recommend Shogun. Their app is extremely potent and easy to use, being able to create stunning pages! Their support is furthermore extremely polite and very quick in resolving matters. I can't praise this team and product enough. :)
Thanks for leaving us a review, Samer. We greatly appreciate your feedback and are glad to hear that you find Shogun to be potent and easy to use.
Our support team is always here to assist you and we will look forward to serving you again.
Thanks for your honest recommendation. 😊
Sweetan | Client Services
Shogun
Price increase from 39 to 99 USD? This is ridiculous. We just use it or rather used it for a couple of pages. We will now switch to an alternative.
Hi there, Benjamin. Thanks for leaving us a review and sharing your feedback.
We have indeed changed our plans and pricing a bit. However, I feel there is some misunderstanding here.
Your account is still subscribed to our old/legacy plan and we are not forcing you to upgrade your plan. You can continue to be on the same old plan until you have the app installed. If you uninstall the app or upgrade, you will lose the legacy plan you have when it won't be possible to downgrade back to the old plan.
However, as I suggested, we are not forcing you to change the plan. You can continue to use it while the app is installed.
I tried to connect via phone but that went to voice mail. I have reached out via email and I would appreciate it if you could reply to me should you have any questions or doubts.
Sweetan | Client Services
Shogun
Super polite and friendly support team.
I had an issue this morning and Sweetan fixed it and gave me an explanation on how to solve it in the future. Appreciate the speed considering that it was a live page. Thank you
This app has completely lifted my website! It is very versatile, with the option to chose from templates or to start a page design from scratch. I've been using it a couple of weeks and have comfortably figured out how it works. The support team is on hand to help via chat, and they are fantastic! Easy to reach and so helpful. I am so glad I chose Shogun.
Hi there, Charlene! Thank you so much for taking the time and leaving us a review here. 🫡
It was great to communicate with you and I am so glad to hear that your experience with Shogun has been amazing where the app has lifted your website and the options and feature are helpful when it comes to your requirements.
Our support team is always here to assist you and we'll be happy to assist you again in the future. Thank you so much for choosing Shogun. 🫶
We appreciate your love and support. ❤️
Sweetan | Client Services
Shogun Page Builder
Thank you so much for taking the time and sharing your feedback with us in the form of this review.
Please let us know if there is anything we can help you with. in the future
Sweetan | Client Services
Shogun
Thank you so much for leaving us a review. :)
Please let us know if we can help you again.
Sweetan | Client Services
Shogun
