Reviews (1,974)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

April 27, 2022

the support is top-notch! Anytime I have a question they are readily available and are very knowledgeable!

Head Kandy
United States
Over 3 years using the app
Shogun Labs, Inc. replied April 27, 2022

So glad to hear that you had a pleasant experience with the support team! We aim to please :-)

If you have any other questions, please don't hesitate to let us know.

Kalen | Team Lead, Support
Shogun Page Builder

March 16, 2023

Very helpful. Quick to response and solve our enquiry. Also a great platform which I recommend. Thank you.

Glasshouse Fragrances Australia
Australia
Over 3 years using the app
Shogun Labs, Inc. replied March 17, 2023

Thank you so much for leaving us a review, Sharon!

We are very glad to be able to serve the Glasshouse Fragrances team and are happy to hear that you are having such a great experience with the app and the support team. 😊

We'll continue to serve you in the future as well.

Thanks for the recommendation.

Sweetan | Client Services
Shogun Page Builder

April 5, 2018

Wonderful team. Great product. Solid Customer Support. One of the most useful and needed apps for Shopify.

Victoriaemerson
Canada
3 months using the app
Edited April 1, 2019

Very easy to install and almost easier to use. This functionality should be a part of every Shopify store.

Coffee For Less
United States
About 1 month using the app
Shogun Labs, Inc. replied April 1, 2019

Thanks Corey! We agree! :) Reach out anytime you need help or have product feedback. - Nick (Cofounder, Shogun)

April 9, 2019

Great editor, easy to use, and excellent customer support. We couldn't make our sites without it. Thank you

Universal Companies
United States
7 months using the app
Shogun Labs, Inc. replied April 9, 2019

Thank you so much for the review, Joe! Reach out anytime - Nick (Cofounder, Shogun)

November 7, 2019

very good experience. easy to create Landing Pages.I love shogun.very useful.nice to use this application.

ミウラタクヤ商店
Japan
10 months using the app
August 23, 2020

I'm very happy for the Good Customer Serivce provided by Shogun :) They solved my website issue very soon.

Aries Gold
Singapore
6 months using the app
Shogun Labs, Inc. replied August 24, 2020

Thank you for your review! We really appreciate it!

Karl | Team Lead, Technical Support

August 31, 2020

Excellent support, always helps me out within five minutes via the integrated chat :) Thank you very much!

Heritage Type Co.
Germany
7 months using the app
Shogun Labs, Inc. replied September 1, 2020

Thank you for your awesome review! Really appreciate it and happy to hear that the team could help you out.

Let us know if you have any other questions!

Karl | Team Lead, Technical Support

November 12, 2020

Amazing app to be able to customise on your own any theme - good customer support too. It's very intuitive

YSSO
United Kingdom
About 1 month using the app
Shogun Labs, Inc. replied November 12, 2020

Thank you so much for your review! So happy to hear that you are enjoying using Shogun and that Rhys could help you out - I'll be sure to let him know you left a review!

Karl | Team Lead, Technical Support

September 16, 2022

Excellent service from Shogun support team, with a super fast and helpful response from James. Many thanks!

Peli UK
United Kingdom
3 months using the app
Shogun Labs, Inc. replied September 18, 2022

Hey there, Bronya! Thanks for the review.

We are extremely happy to hear about your positive experience with Shogun and our support team. I'll be sure to share the kind words with James and our support team.

Please don't hesitate to write back to us if you bump into any issues or have any questions.

Sweetan | Client Services
Shogun Page Builder