Reviews (1,974)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

September 19, 2020

Great support and instructions, quick en clear. Even during the weekend. Would definitely recommand this app.

Tumble 'N Dry
Netherlands
Over 1 year using the app
Shogun Labs, Inc. replied September 22, 2020

Thank you for your kind words!

Please feel free to send any feedback that you have to support@getshogun.com!

Karl | Team Lead, Technical Support

March 10, 2021

Great, easy to use app, with a lot of nice features. The best thing though - amazing and super quick support.

moKee
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied March 11, 2021

Thank you for your review! Let us know if there is anything else we can help you with :)

Karl | Team Lead, Technical Support

August 1, 2021

This is an amazing app to customise your store. And customer service is fast and efficient. Highly recommend.

ROCKYCAY
Australia
About 3 hours using the app
Shogun Labs, Inc. replied August 2, 2021

Hey there! Thank you for your review and feedback. I'm happy to hear that Shogun has been helpful in customizing your store and our support team could help.

Please let us know if there's anything we can assist with in the future. 🙂

Sweetan | Team Lead | Support

October 4, 2022

We use shogun for products, pages & blogs. The live chat feature is AMAZING ! Always fast and super helpful :)

HockeyshotUSD
Canada
4 months using the app
Shogun Labs, Inc. replied October 6, 2022

Hi, Oliver! 👋 Thank you so much for taking the time and leaving us a review.

We are happy to hear that you have been utilizing Shogun for your products, landing pages, and blogs. We are also glad that you find the live chat feature fast and useful. We are also available to help via email as well.

Please let us know if you bump into any issues or have any questions for us. We'll be there to answer and assist you. 😊

Sweetan | Client Services
Shogun Page Builder

December 29, 2022

Great support by real people. Easy to use application. thank you Shogun, I would not have a store without it.

Faro Board Bags
United States
Over 2 years using the app
Shogun Labs, Inc. replied December 29, 2022

Hi there, Jack!

We are very glad to hear that you have been finding Shogun easy to use. We appreciate the kind words. Thanks for leaving us a review.
Our support team is always happy to help and we'll look forward to assisting you in the future as well.

Thanks for your love and support. 🥰

Sweetan | Client Services
Shogun Page Builder

February 23, 2023

I had a great experience Justine. She helped me work out a problem that was complicated! and did it quickly!

Sage Interiors
United States
Over 3 years using the app
Shogun Labs, Inc. replied February 27, 2023

Thank you so much for leaving us a review, Nigel!

We greatly appreciate the feedback. 😊

I am happy to hear that you had a great experience with the support team and that Justine was able to assist you and help resolve a complicated issue swiftly. I'll be sure to share the kind words with her and the entire support team.

Please let us know if there's anything else we can assist you with in the future.

Sweetan | Client Services
Shogun Page Builder

April 11, 2023

Shogun is a great app with excellent customer service! They have greatly helped with any issues we have had.

Lock Laces®
United States
Over 3 years using the app
Shogun Labs, Inc. replied April 12, 2023

Thank you so much for the review, TJ!

We sincerely appreciate the feedback and are very glad to hear that you have been having a great experience with Shogun and the support team.

We will look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

September 18, 2017

Really user friendly app that is perfect for building a page without having to use HTML.Definitely recommended!

Fresh Wholesale
United States
3 months using the app
March 23, 2018

game changer. support is there for you every step of the way. bye bye high developer fees. this is the new wave

Bearandhoney
United States
About 1 month using the app
December 19, 2018

I cant believe what this app can do, I have no idea how we would get by without it. Must have for Shopify users

Root7 UK
United Kingdom
About 2 months using the app