Reviews (1,973)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

November 3, 2021

Really great App and quick response for any questions!
If you need a page builder Please don't forget choose Shogun!

JSAUX
Hong Kong SAR
5 months using the app
Shogun Labs, Inc. replied November 4, 2021

Thanks for the review! We appreciate the recommendation :D

Kalen | Team Lead, Support
Shogun Page Builder

January 18, 2022

My experience with Shogun was very fantastic. The guy who helps me was super fast. Very excellent service customer.

Bizou
Canada
13 days using the app
Shogun Labs, Inc. replied January 18, 2022

Thank you so much for taking the time to leave a review!

We are so happy to hear that you've had a pleasant experience with our support team. If there is anything else we can do to help, please don't hesitate to let us know :)

Kalen | Team Lead, Support
Shogun Page Builder

February 24, 2022

App works fine! It may sometimes have some minor glitches but with the great support they give, it makes up for it.

Gungnir of Norway
Norway
12 months using the app
Shogun Labs, Inc. replied February 25, 2022

Hi there! We sincerely appreciate the honest feedback and thank you for leaving us a review.

I am happy to hear that you are having a good experience with Shogun and our support team. Please don't hesitate to reach out to us if you have any questions in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

April 11, 2022

Quick response and thorough review with the detailed information provided. It's really helpful to solve the problem!

MOFT
United States
11 months using the app
Shogun Labs, Inc. replied April 11, 2022

Thank you so much for the review.

We are happy to hear that you are having a good experience with Shogun and our support team could help resolve the issue and answers the questions in a quick and timely manner.

Thank you for sharing your feedback with us and let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

August 24, 2022

Very nice service! I had a question and 8 minutes later I got a video explaining what went wrong. Thank you so much!

Ossia Music
Belgium
10 months using the app
Shogun Labs, Inc. replied August 25, 2022

Thanks for taking the time and leaving us a review.

We always try and ensure we can guide you with a video or a screenshot where possible. I'm glad it helped and we could resolve the issue quickly.

Please let us know if we can help you again.

Sweetan | Client Services
Shogun Page Builder

November 14, 2017

Great support and easy to use. They add additional features constantly and I take full advantage. I highly recommend.

Hiso Outerwear
Canada
4 months using the app
November 13, 2019

Great and easy to use page builder. It enhances my template and gives me all possibilities I need for my online shop.

erstereihe.hamburg
Germany
9 months using the app
November 16, 2020

Support was 5 star!! Highly recommend shogun. The agents helped me with 3 issues and replied in a matter of 3 hours!

Aqua Plus Philippines
Philippines
3 months using the app
Shogun Labs, Inc. replied November 17, 2020

So glad to hear that the team could help you out! Thanks for your review!

Karl | Team Lead, Technical Support

February 11, 2021

Great customer support! They were quick to respond to my emails and was very helpful with my inquiries. Thanks again!

Be Mused Korea
South Korea
About 2 years using the app
Shogun Labs, Inc. replied February 11, 2021

Thank you for your review! We really appreciate it.

Karl | Team Lead, Technical Support

September 1, 2021

Customer service is great! Love their support and help with getting this app dialled in to the way we want it to be.

Keep Nature Wild
United States
About 1 year using the app
Shogun Labs, Inc. replied September 2, 2021

Thank you for your review! Really awesome to hear support could hear you out! Let us know if you have any other questions we can help you with

Karl | Manager, Technical Support