Reviews (1,973)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

June 6, 2019

Amazing app. We have now used shogun for our 3rd store. It really does making tiny detailed website adjustments so easy.

SnapWireless
Australia
7 months using the app
Edited June 10, 2019

Super effective app + great tech support from the app team. Really enjoy using it to create a range of pages on our site.

Bec And Bridge Au
Australia
About 1 year using the app
June 19, 2019

great support and super fast response time! All my questions have been answered with great results. Good job Shogun team!

Monobi Studio
Italy
2 months using the app
July 16, 2019

We received great support and assistance is using this app. Very user-friendly and quick responses to help problem solve.

119corbo
Canada
About 1 year using the app
Edited September 7, 2020

Had some issue about the App, but the customer service helped me to solve in patience. I will use this app all the time.

LED Factory Mart
United States
Almost 4 years using the app
Shogun Labs, Inc. replied August 28, 2020

Hi Jessie,

I am so sorry to hear that you're experiencing some frustration with Shogun. I can see that our customer service team reached out about two hours after your initial contact to get this resolved for you.

The issue that you are having is due to there being 6 users on your account being added to Shogun, but you are currently on a plan that allows just 2 users. We would be happy to help you with this if you could follow up with my colleague who reached out to you.

Looking forward to hearing from you.

Karl | Team Lead, Technical Support

July 4, 2022

This app is very easy to use and Sweetan from the support team had great customer service with very fast response times.

Linen Social
Australia
About 24 hours using the app
Shogun Labs, Inc. replied July 5, 2022

Thank you so much for leaving us a review, Madie!

We are extremely glad to hear that you are finding Shogun easy to use. We designed the app and our drag-and-drop elements to be easy to use. It was great to communicate with you earlier and I'm happy to hear that I could help.

Please explore the app and let us know if you need anything.

Sweetan | Manager | Support
Shogun Page Builder

August 9, 2018

great product.

our UX/Other designers can do the landing page themselves instead of being dependent on engineering

Gazelle Production
United States
About 2 months using the app
September 5, 2018

I love this app! It's so easy to use and does everything I need to promote new signings on my site. Its worth every penny!

Sport Authentix Inc
Canada
About 2 months using the app
July 16, 2020

I love using this app! Lots of functionalities and way flexible than Shopify. Customer Service is quick to respond. Kudos!

SwaddleDesigns
United States
About 1 month using the app
Shogun Labs, Inc. replied July 20, 2020

Thank you for your review! Glad to hear that our support team could help you out!

Karl | Team Lead, Technical Support

October 12, 2021

Great app and responsive support team. Highly recommend. Shogun Page Builder allows us to quickly build dev quality pages.

SaltWrap
United States
9 months using the app
Shogun Labs, Inc. replied October 15, 2021

Thank you for the review. We are glad to hear that Shogun has allowed you to build awesome pages for your store.

We appreciate the feedback and the recommendation.

Sweetan | Team Lead | Support