Reviews (1,973)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

January 9, 2020

Wonderful app. Very powerful, and opens up a lot of possibilities compared to the standard Shopify themes. Highly Recommended!

Plegium.se
Sweden
About 1 month using the app
May 22, 2020

Awesome customer support, constant improvements to the product, and great for managing your content without any tech know-how.

Apollo Scooters
United States
About 1 year using the app
Shogun Labs, Inc. replied May 26, 2020

Thanks for writing us a review! We are constantly working on implementing user request features, and improvements to bring you the best experience possible. Feel free to pass along any feedback you have to our support team and we will make sure it gets to the right place!

Karl,
Team Lead, Technical Support

January 29, 2021

Absolutely phenomenal. Incredible support. Wonderful app. Couldn't possibly ask for more. Speedy and efficient, very friendly.

Ananda Hemp
United States
Over 1 year using the app
Shogun Labs, Inc. replied January 29, 2021

Thank you for your review! Glad to hear that the team could help you out. :D

Karl | Team Lead, Technical Support

May 7, 2021

Terrible app to use, functionality in-app v poor. Pages do not load quickly and holding pages have no exit option. Do not use.

Misfits Health
United Kingdom
9 months using the app
Shogun Labs, Inc. replied May 7, 2021

Hi Josh,

Thank you for your review and for taking my call earlier - I'll follow up with you next week, as discussed.

I'm sorry to hear that you had a negative experience with Shogun and we hope that we can help you turn that around - I do see that you recently wrote in regarding landing page templates, a colleague of mine was in the process of replying to this as your review came in and will get back to you.

I would really appreciate it if you could get back to my colleague so that we can be sure to set you in the right direction and hopefully turn your experience around.

Update: unfortunately we have tried to get in touch with you numerous times to help you resolve the issues that you are having but you were unresponsive to our team - we would love to help you out if you have a chance to get back to our team. :)

Many thanks,

Karl | Team Lead, Technical Support

February 15, 2022

Easy to use, and excellent support! You often get a detailed and helpful response. Love the themes and ability to personalize.

RenewSkinSolutions
United States
8 months using the app
Shogun Labs, Inc. replied February 15, 2022

Thanks so much for leaving a review! So glad to hear that you had an excellent experience with our support team. We love the templates and personalization too!

Kalen | Team Lead, Support
Shogun Page Builder

Edited March 12, 2025

App works well and is intuitive. Support is top notch! They recently updated the responsive functionality in the app! 5-stars!

HairMax
United States
Over 7 years using the app
September 7, 2017

Powerful app that completely removes coding from custom page building. Still testing but so far, a great asset to the business!

Sportique 2
United States
3 months using the app
January 23, 2020

Easy to learn and easy to use. This is a great app for going that extra step in designing your web pages the way you want them.

T&T Liberty Safes
United States
5 months using the app
April 23, 2020

Solid, proactive support (thanks Andre!) and continued improvements to the app over time have made Shogun a key partner for us.

Snow Teeth Whitening
United States
About 1 year using the app
July 14, 2020

One of the best apps we have one our site! Definitely recommend it! Customer service is Top Notch! Thank you Sweetan and Andre!

MarlasFashions.com
Canada
About 2 years using the app
Shogun Labs, Inc. replied July 14, 2020

Thank you so much for your review! We really appreciate it. I'll make sure that your kind words get to Sweetan and Andre!

Karl | Team Lead, Technical Support