Reviews (1,973)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

Edited February 2, 2021

Fantastic app, great support! They keep making it easier to make quality content, excited to keep making our site better and better.

Swannies Golf
United States
Almost 3 years using the app
Shogun Labs, Inc. replied February 4, 2021

Thank you so much for your review! Glad to hear that we're helping you create your beautiful site with ease!

Karl | Team Lead, Technical Support

May 14, 2022

Amazing customer support, especially thank you to Rhys who singlehandedly helped me build out a landing page on a Saturday morning!

All Day Flavors
United States
About 1 hour using the app
Shogun Labs, Inc. replied May 15, 2022

Thank you so much for leaving us a review.

I am happy to hear that Rhys could help and I'll be glad to share the feedback with him.

Please let us know if there's anything else we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

May 20, 2022

Shogun has helped us develop landing pages super fast.
Customer support was quick and reliable as well. Definitely recommend Shogun.

Hyper Karting
Australia
Over 1 year using the app
Shogun Labs, Inc. replied May 20, 2022

Hey there, Ludovic! Thank you so much for leaving us a review and sharing your honest feedback.

I'm happy to hear that Shogun has been helpful to design and develop landing pages faster. We appreciate the support and the recommendation.

Let us know if there's anything we can help with in the future. 😊

Sweetan | Team Lead | Support
Shogun Page Builder

August 11, 2022

Exactly what Shopify has been missing! Powerful tool which works seamlessly. Support is also incredible as well, extremely helpful.

66HUNDRED
United Kingdom
22 minutes using the app
Shogun Labs, Inc. replied August 12, 2022

Hey there, Rhys! Thank you so much for leaving us a review of your experience with Shogun and the support team.

I'm glad to hear that you're finding Shogun's elements and features powerful for your requirements and that we could help. Please don't hesitate to write back to us and we'll be happy to assist you.

Sweetan | Client Services
Shogun Page Builder

February 17, 2023

Phenomenal support! Sweetan from Shogun helped me massively with his accurate, timely and proactive emails. I'm honestly impressed.

Ra Optics
United States
About 4 years using the app
Shogun Labs, Inc. replied February 19, 2023

Thanks for leaving us such a wonderful review, Tim ❣

We sincerely appreciate the kind words and are happy to hear that you are having a great experience with Shogun and our support team.

It was great to communicate with you and we'll look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

September 13, 2018

This app is amazing! Makes it super easy to design my pages and I would 100% recommend this! Support is also super fast and helpful!

Alpine Start Outfitters
Canada
5 months using the app
June 25, 2020

The best customer service I've ever experienced. Always willing to go above and beyond to help figure out any issues, questions, etc.

Topo Designs
United States
About 2 years using the app
Shogun Labs, Inc. replied June 29, 2020

So happy to hear that the team could help you resolve any issues or questions that you had! Thanks for leaving a review. :)

Karl | Team Lead, Technical Support

March 18, 2021

Very easy to use and great customer support. I had an issue and customer support responds very quickly and are able to fix the issues

Barton Perreira
United States
About 1 year using the app
Shogun Labs, Inc. replied March 23, 2021

Thank you! Really appreciate your kind words. Let us know if we can help you with anything else!

Karl | Team Lead, Technical Support

April 26, 2023

Rhys, troubleshooted and assisted with my issues. Very efficient and helpful.

I'll be sure to recommend Shogun in the future

Callum

Barnyarns Sew Centre
United Kingdom
9 months using the app
Shogun Labs, Inc. replied April 27, 2023

Hi there, Callum! Thank you so much for leaving us a review.

I am happy to hear that you had such a great experience with Rhys and the support team. I'll be sure to share the kind words with him and the entire team.

We appreciate the honest recommendation and will look forward to assisting you again in the future. 😊

Sweetan | Client Services
Shogun Page Builder

November 13, 2017

We really love the app and it offers us a huge amount of flexibility that we couldn’t get from Shopify itself. Keep up the great work!

Tinware Direct
United Kingdom
7 months using the app