Reviews (1,973)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

April 4, 2020

The customer support has been excellent, and the pages have turned great, thank you! This app gives the flexibility needed for clients to build.

OnTech (Test)
United States
3 months using the app
March 1, 2021

Awesome app and great service as well! Highly recommended! I have asked questions by email a couple of times and always receive great responses.

Dilly Dally Kids
Canada
About 1 month using the app
Shogun Labs, Inc. replied March 2, 2021

Hi! Thank you for your review! Glad you're enjoying Shogun.

Karl | Team Lead, Technical Support

July 11, 2021

Helpdesk is quick with their responses, always there to help. Shogun is great for frontend design in regards to the pages and blogs with Shopify

Lahana Swim AU
Australia
Almost 3 years using the app
Shogun Labs, Inc. replied July 13, 2021

Hey there! Thank you so much for your review! 🙂
We're glad to hear that you are enjoying Shogun and our team could help. Please let us know if you need any assistance in the future.

Sweetan | Team Lead | Support

October 12, 2022

Super quick and great advise, we had the problem fixed in under 10 minutes. Wouldn't hesitate to contact you again. Thank you for all your help.

Carabella Gifts UK
United Kingdom
7 days using the app
Shogun Labs, Inc. replied October 13, 2022

Hi there, Caaren! Thank you so much for leaving us a review. 🤩

We are happy to hear that we were able to resolve the issue in under 10 minutes. We'll are always available to assist you and will look forward to hearing back from you again in the future.

Sweetan | Client Services
Shogun Page Builder

March 8, 2023

The app is very intuitive and well-documented and the support has been very competent. Thank you to Sweetan -the manager for the instant help.

Sova Audio
United Kingdom
10 days using the app
Shogun Labs, Inc. replied March 9, 2023

Thank you so much for taking the time and sharing your feedback in the form of a review, George. 🤩

We are very happy to hear that Shogun has been intuitive for your requirements. It was really great to communicate with you earlier and I am glad that I could help.

Please do let us know if there's anything we can help with in the future.

Sweetan | Client Services
Shogun Page Builder

October 10, 2017

Great user friendly program and customer service is top notch. Questions got answered easily, professionally, and quickly. Definitely recommend !

Grip Clean
United States
3 months using the app
February 19, 2019

Very good app to create great pages! Need some time to get used to the interface.
The support team is very professional and solve issues quickly.

PALLADIUM
France
7 months using the app
March 17, 2020

This app has helped me a lot with customising pages and I have been loving how easy it is yo use! The support is quick and always happy to help.

LEO & LIN
Australia
About 1 month using the app
June 16, 2020

Shogun customer service is very helpful, They have very fast responses with extremely useful links and information, a big shout out to Shogun : )

Honua Hawaiian Skincare
United States
13 days using the app
Shogun Labs, Inc. replied June 18, 2020

Thanks for your review! We really appreciate it!

Karl | Team Lead, Technical Support

October 21, 2020

So easy to use and really responsive and helpful support :) Would definitely recommend this to anyone who needs to customise their Shopify pages.

Black Pot Catering
United Kingdom
About 1 month using the app
Shogun Labs, Inc. replied October 22, 2020

Thank you for your review! We really appreciate the kind words and the recommendation!

Karl | Team Lead, Technical Support