Reviews (1,974)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

March 7, 2023

Had a question/issue with customizing a Shopify Collection page. André responded quickly with the answer, but went beyond by making the fixes himself. Amazing support!

Skin Authority
United States
7 months using the app
Shogun Labs, Inc. replied March 9, 2023

Hey there, Maurice! Thank you so much for leaving us a review.

It is great to hear that Andre was able to respond in a timely manner and help answer your question about the collection page. I'll be sure to share the feedback with him and the entire support team.

Please let us know if you have any other questions and we'll be happy to answer them for you. 😃

Sweetan | Client Services
Shogun Page Builder

September 3, 2020

Really loving customising our Shopify template with Shogun. Amazing Support Team in turning around an issue I had. They are incredibly effective and helpful and polite!

Mindful Foods
Australia
About 1 month using the app
Shogun Labs, Inc. replied September 4, 2020

Thank you for your review! We really appreciate it.

Karl | Team Lead, Technical Support

April 9, 2021

Shogun is a great solution for internal teams, but best of all is the amazing customer service. Transparently accessible, quickly respond, and one stop problem solvers.

Buttercloth
United States
About 2 months using the app
Shogun Labs, Inc. replied April 12, 2021

Thank you for your kind words! Really appreciate your time in writing this review! Please let us know if there is anything else that we can help you with :)

Karl | Team Lead, Technical Support

June 18, 2021

Perfect way to customize the look of the website the way I wanted to. Plus the customer service is fantastic, especially Rhys helped me out more times than I can count!

Skalaris Health
Netherlands
About 1 month using the app
Shogun Labs, Inc. replied June 19, 2021

Hi there! Thank you so much for your review!

We are glad to hear that Rhys could help you out. I'll be sure to pass your kind words onto him. Please do let us know if there's anything else we can help with. :)

Sweetan | Team Lead, Support

July 28, 2017

This is the right app for the right purpose. These guys are super helpful and eager to help. I highly recommend it and I can't wait for them to implement new features.

Goldfaden Md
United States
About 12 hours using the app
August 22, 2019

Loooove this app! Way better than any other page builder on the app store. They keep on adding new produt updates as well so you know they are just going to get better.

Sivana
United States
About 1 year using the app
Edited December 18, 2019

Had some issues with the app initially, when I reached out to customer service they were extremely helpful and took the time to help solve the challenges we were having!

Craft Sportswear NA
United States
9 months using the app
Shogun Labs, Inc. replied November 15, 2019

Hey Jon- I think Karl reached out directly earlier today, but wanted to follow up as well. Looks like we don't have record of communication with anyone from your account- we'll double check to make sure there isn't an issue with our systems. Did you get the help you need? Please let us know. Thank you. - Nick (Cofounder, Shogun)

February 5, 2022

We love the ability to make our landing pages look great without any coding but also follow many of the performance marketing principles that lead to higher conversions

NOOMA
United States
About 2 years using the app
Shogun Labs, Inc. replied February 6, 2022

Thanks a lot for leaving us a review.

We are happy to hear that Shogun has been helpful in making your landing pages look great without any coding. Our easy-to-use, drag and drop elements allow you to design amazing pages in no time.

Please let us know if we can help with anything else in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

August 8, 2022

Fantastic customer support makes all the difference, and Shogun has it in spades. Shout out to Maxwell and Lynsey, in particular, for walking me through some tricky CSS!

woom bikes USA
United States
Over 1 year using the app
Shogun Labs, Inc. replied August 9, 2022

Thanks for shouting out our Technical Support team, Hannah! We’re so glad Max and Lynsey were able to work out that tricky CSS for you. If you should encounter any other questions, our team is here and ready to help. :)

Jill | Client Services
Shogun Page Builder

November 24, 2022

Great and quick customer support! Takes a little bit of work to get into the creation of pages, but the support is awesome helping out when you need to make a quick fix

iGlow.no
Norway
3 months using the app
Shogun Labs, Inc. replied November 25, 2022

Hey there, Leiv! Thank you so much for taking the time and leaving us a review. 😃

We appreciate your honest feedback. Our support team is always available to assist you and resolve the issues. Please don't hesitate to write back to us if you bump into any issues or have any questions in the future.

Sweetan | Client Services
Shogun Page Builder