Reviews (1,973)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

March 17, 2022

Monique was super quick, clear and helpful. Waited for me to impart the tips she gave and everything worked the way she said and showed me it would. The video example was a nice touch too.

Infinity's End
United States
About 1 year using the app
Shogun Labs, Inc. replied March 18, 2022

Hi there! Thank you so much for leaving us a review.

I am really glad t hear that Monique could assist and the tips along with the video were helpful. Thanks! 😊

I'll be happy to pass along your feedback to Monique and our entire support team and if you have any questions for us in the future, please don't hesitate to write back to us.

Sweetan | Team Lead | Support
Shogun Page Builder

May 9, 2018

Coming from Divi on Wordpress, I needed a powerful drag and drop editor to design my site exactly how I needed without needing to custom code a Shopify theme. Shogun was just what I needed.

Farmbot
United States
6 days using the app
May 21, 2018

Been working great for me for my landing page I created to get people to pre-register for my upcoming Kickstarter project.

I'll also add that the company behind it is VERY responsive.

Nasoni
United States
About 2 months using the app
May 15, 2019

Really good and easy to use, created 6 CMS pages in about an hour! Needed help and support where back to me immediately and let me know what I'd done wrong with a video tutorial. Fantastic!

citizenwatches-au
Australia
About 12 hours using the app
December 4, 2020

I'm incredibly thankful for the awesome support this app has. Thank you so much for always answering my questions, helping me and guiding me. Absolutely worth the money. Its premium support

Understatement
Sweden
About 1 month using the app
Shogun Labs, Inc. replied December 11, 2020

Glad to hear that you are finding value in Shogun and that the support team could help you out! Thank you for your review

Karl | Team Lead, Technical Support

March 4, 2021

Excellent service and support by Colby! Shogun itself is a great app, facilitating so much in cases the original theme doesn't allow for flexibility. Much recommended. (https://stiksen.com)

Stiksen
Sweden
4 months using the app
Shogun Labs, Inc. replied March 4, 2021

Thank you! So happy to hear that you are enjoying Shogun, I'll be sure that your kind words get onto Colby!

Karl | Team Lead, Technical Support

May 3, 2021

Great way to build out pages. Customer service was quick to reply to any questions and provided how to videos which I found helpful. The app has improved the overall function of my website.

Beebagz
Canada
11 days using the app
Shogun Labs, Inc. replied May 4, 2021

Thank you for your review! Glad to hear that the team could help you out.

Let us know if you need anything else!

Karl | Team Lead, Technical Support

February 15, 2022

Shogun has completely exceeded my expectations! It allows me to showcase our brand exactly how I want. Super simple to use, and the customer support is next-level! I 10/10 would recommend.

Upseat
Canada
8 months using the app
Shogun Labs, Inc. replied February 15, 2022

Wow! Appreciate the stellar review! We're so thrilled to hear that Shogun has allowed you to showcase your brand exactly the way that you want.

Just let us know if there is anything else we can help with :-)

Kalen | Team Lead, Support
Shogun Page Builder

June 30, 2022

Customer Service was very efficient in dealing with my request. Leah was most helpful in solving a small issue I had in gaining access to Shogun... the problem was dealt with very quickly!

Tatami Fightwear Ltd.
United Kingdom
Over 3 years using the app
Shogun Labs, Inc. replied June 30, 2022

Hi! Thanks for leaving this great feedback for Shogun, and for Leah! We're excited to help you build some awesome custom pages. Let us know if we can help at any point in the future!

Allison | Team Lead | Support
Shogun Page Builder

December 15, 2022

Amazing response team - I am always immediately put through to someone who can help me! An incredible customer experience and I am never left stuck and have no need to hire a web developer!

The Fabled Thread
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied December 17, 2022

Thank you so much for such kind words and the review, Hepzibah. 🙂

We are delighted to hear that you are having such a wonderful experience with Shogun and the support team. We designed the app to ensure that you are able to design beautiful-looking pages without having to hire a web developer, but even if you wanted to, the resources are there to use.

Our support team is always happy to assist you and we'll look forward to assisting you again in the future. Thank you so much! 🫶

Sweetan | Client Services
Shogun Page Builder