Reviews (1,972)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

Edited June 22, 2023

Great customer service and very responsive, answered all of my questions and resolved them promptly. Would definitely recommend this app to other users who need to build a beautiful landing page. 

Silkie
United States
6 months using the app
Shogun Labs, Inc. replied June 24, 2023

Thank you so much for taking the time and leaving us this review, Ann.

We are happy to hear that you are having such a great experience with Shogun as an app and with our support team. We greatly appreciate your support. 🫶

Thank you so much for your honest recommendation and please let us know if there's anything else we can assist you with.

Sweetan | Client Services
Shogun Page Builder

August 4, 2017

Top notch product and fantastic support! Wouldn't hesitate to recommend Shogun to any of our clients. We had a very specific technical issue and their team jumped onto our site to help with a fix.

Drakewaterfowl
United States
1 day using the app
June 11, 2019

Shogun's support team is incredibly fast and always helpful. We love using Shogun and have seen measurable growth since we incorporated this platform into our communications strategy. Thanks Shogun

ARKK Copenhagen (.com)
Denmark
4 months using the app
November 13, 2019

I have no idea how i would have created my website without this app. It solved so many design issues for me. Allows me full control over how my site looks. Highly recommend! Shogun is a no brainer!

Calexico
Australia
Almost 3 years using the app
September 30, 2020

I have learned so much because of the amazing customer support teams. I have a lot more to learn so im on with them all the time and they have always been rockstars and gotten me where I need to go

Sheryl Lowe
United States
4 months using the app
Shogun Labs, Inc. replied October 1, 2020

Thank you for your review! We really appreciate it. Glad to hear that the team could help you out!

Karl | Team Lead, Technical Support

July 5, 2021

Just got some immediate great support online. I did not like pagefly so I tried this app and I'm satisfied with it as a new user. Beware of those who place bad reviews while mentioning other apps.

Huriia
United States
1 day using the app
Shogun Labs, Inc. replied July 6, 2021

Thank you so much for your review! 🎉 glad to hear that the team could help you out. Please let us know if we can be of any further assistance!

Karl | Team Lead, Technical Support

August 10, 2021

Just started with Shogun and the builder seems really solid and effective ! Every time I have a question, support team answers really quickly even on sundays. For now, I REALLY recommand this app !

PetJope
United States
11 days using the app
Shogun Labs, Inc. replied August 13, 2021

Hey there! Thanks for the review!

Thank you for the recommendation. I am glad that you are enjoying Shogun and our team could help. Our support team is always available to assist you. 🙂

Sweetan | Team Lead | Support

Edited February 12, 2024

Made our plan obsolete without notification. Doubled the cost to just maintain the number of pages we went through the hassle of designing with the app - not trustworthy and not worth $299 / month.

American Hospital Supply
United States
Almost 2 years using the app
Shogun Labs, Inc. replied January 6, 2023

-----UPDATE - Feb 14, 2024-----

Hi there, Brian. I see you updated the review to a 1 star and I apologize for the trouble that has led to this feedback.

I was looking at your account and I see it it still subscribed to our old/legacy plan. I think there is some misunderstanding here. Yes, the plan is old and legacy, and yes, it has been deprecated, but you are free to be on this plan while the app is installed and the plan isn't upgraded to downgraded.

We are not forcing you to change or upgrade to any other plan at all.

Your account, pages, and data are still there and nothing has changed. We have introduced new solutions such as A/B test, Targeted Experiences, etc, and thus the pricing for the new plan, but you can continue to be on the old/legacy plan.

Apologies for any misunderstanding here. I have reached out via email to discuss this further in case I am missing something and I'd appreciate it if you could reply back to me.

Thanks.

Sweetan | Client Services
Shogun
---------------------------------------------------

Thank you so much for leaving us a review, Brian! 😊

We are very happy to hear that you are having a great experience with Shogun and our support team. Thank you for the feedback.

I'll be sure to share your kind words with Andre and the support team.

We'll look forward to assisting you again in the future.

Sweetan | Client Services
Shogun Page Builder

July 21, 2019

We searched for an easy page builder app and found Shogun. COULD NOT BE HAPPIER. this thing does EVERYTHING It says. If you dont get this to help tune up your Shopify store.... you are missing out.

SHOC
United States
About 2 months using the app
Edited August 11, 2019

Love this app! The page builder functionality allows you to design website pages visually. It's super easy to use and the support is incredible. The new AB testing option is also a great addition.

Stride Collective
Australia
2 months using the app