Reviews (1,972)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.
Refine
-
By rating
Great customer service and very responsive, answered all of my questions and resolved them promptly. Would definitely recommend this app to other users who need to build a beautiful landing page.
Thank you so much for taking the time and leaving us this review, Ann.
We are happy to hear that you are having such a great experience with Shogun as an app and with our support team. We greatly appreciate your support. 🫶
Thank you so much for your honest recommendation and please let us know if there's anything else we can assist you with.
Sweetan | Client Services
Shogun Page Builder
Top notch product and fantastic support! Wouldn't hesitate to recommend Shogun to any of our clients. We had a very specific technical issue and their team jumped onto our site to help with a fix.
Shogun's support team is incredibly fast and always helpful. We love using Shogun and have seen measurable growth since we incorporated this platform into our communications strategy. Thanks Shogun
I have no idea how i would have created my website without this app. It solved so many design issues for me. Allows me full control over how my site looks. Highly recommend! Shogun is a no brainer!
I have learned so much because of the amazing customer support teams. I have a lot more to learn so im on with them all the time and they have always been rockstars and gotten me where I need to go
Thank you for your review! We really appreciate it. Glad to hear that the team could help you out!
Karl | Team Lead, Technical Support
Just got some immediate great support online. I did not like pagefly so I tried this app and I'm satisfied with it as a new user. Beware of those who place bad reviews while mentioning other apps.
Thank you so much for your review! 🎉 glad to hear that the team could help you out. Please let us know if we can be of any further assistance!
Karl | Team Lead, Technical Support
Just started with Shogun and the builder seems really solid and effective ! Every time I have a question, support team answers really quickly even on sundays. For now, I REALLY recommand this app !
Hey there! Thanks for the review!
Thank you for the recommendation. I am glad that you are enjoying Shogun and our team could help. Our support team is always available to assist you. 🙂
Sweetan | Team Lead | Support
Made our plan obsolete without notification. Doubled the cost to just maintain the number of pages we went through the hassle of designing with the app - not trustworthy and not worth $299 / month.
-----UPDATE - Feb 14, 2024-----
Hi there, Brian. I see you updated the review to a 1 star and I apologize for the trouble that has led to this feedback.
I was looking at your account and I see it it still subscribed to our old/legacy plan. I think there is some misunderstanding here. Yes, the plan is old and legacy, and yes, it has been deprecated, but you are free to be on this plan while the app is installed and the plan isn't upgraded to downgraded.
We are not forcing you to change or upgrade to any other plan at all.
Your account, pages, and data are still there and nothing has changed. We have introduced new solutions such as A/B test, Targeted Experiences, etc, and thus the pricing for the new plan, but you can continue to be on the old/legacy plan.
Apologies for any misunderstanding here. I have reached out via email to discuss this further in case I am missing something and I'd appreciate it if you could reply back to me.
Thanks.
Sweetan | Client Services
Shogun
---------------------------------------------------
Thank you so much for leaving us a review, Brian! 😊
We are very happy to hear that you are having a great experience with Shogun and our support team. Thank you for the feedback.
I'll be sure to share your kind words with Andre and the support team.
We'll look forward to assisting you again in the future.
Sweetan | Client Services
Shogun Page Builder
We searched for an easy page builder app and found Shogun. COULD NOT BE HAPPIER. this thing does EVERYTHING It says. If you dont get this to help tune up your Shopify store.... you are missing out.
Love this app! The page builder functionality allows you to design website pages visually. It's super easy to use and the support is incredible. The new AB testing option is also a great addition.