Reviews (21)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
August 6, 2024

The team has been very helpful in achieving any of my needs. exceptional service.

modifiedsix
United States
4 months using the app
March 22, 2024

This has been the best product options app that I have found, and I've used about 10 different ones. AND I will say the customer service is literally the best out of ANY app I've used on Shopify. The Service was just beyond belief and so AAA 5 STARS!

If you want to use a Product Options app, literally this is the BEST one ever!

Monthly Pops
United States
About 2 months using the app
December 19, 2023

I have been using this app for some time now. It is amazing. It has many features and also the support is very fast and responsive. Recommend.

Lapichka
Bulgaria
7 days using the app
Altgo Tech K.K. replied December 24, 2023

Thank you for your positive feedback on our app. We are committed to providing a user-friendly and highly customizable experience, and our team is always ready to assist with any questions. We appreciate your support and recommendation.

December 2, 2025

We can’t speak highly enough of this app! It simplifies the custom order workflow by collecting every key detail—including text, images, and custom options—upfront on the product page. The result? Less tedious back-and-forth, faster order fulfillment, and significantly improved conversion rates.

Eterlia
United Kingdom
20 days using the app
July 2, 2025

Perfect for Custom Products!
Shopaw Product Options is easy to use and powerful. The free plan gives us everything we need — from text boxes to image swatches and conditional logic. Our store looks more professional, and customers love the options. Great support too!

Bondora Fortuna
China
9 days using the app
December 28, 2023

I highly recommend the Shopaw app for creating custom products. It's easy to add images and text to products, and it also allows me to save more complex customization templates for use in other stores or on other products. BTW, the service is really prompt and efficient.

Pet
China
3 months using the app
Altgo Tech K.K. replied May 23, 2024

Thank you for your high recommendation and positive feedback on the Shopaw app! We're thrilled to hear you find it easy to add images and text to products and appreciate the ability to save complex customization templates. It's great to know our prompt and efficient service has met your expectations.

We constantly strive to enhance our app and services, so if you have any suggestions or need further assistance, please don't hesitate to reach out. Your support and satisfaction are our top priorities.

September 20, 2024

十分满意,客服态度很好,晚上也帮我解决问题。推荐推荐!

4logomaker
United Kingdom
About 1 month using the app
March 12, 2024

Great software, with a lot of support. Customer service is 100 points, and the price is cheaper than many custom software. It is recommended that all customized sellers use this software.

Roninjewls
United States
4 months using the app
March 20, 2024

I recently had the opportunity to useShopaw Product Options to help me revamp my online presence, and I must say, I am thoroughly impressed. The team behind the service was professional, efficient, and extremely talented. They took the time to understand my needs and preferences, and the end result exceeded my expectations. The product they created for me is not only visually stunning but also user-friendly and optimized for all devices. I highly recommend this service to anyone looking to elevate their online platform and attract more visitors. Thank you for a job well done!"

Puplamp
Hong Kong SAR
5 days using the app
December 11, 2025

Don't install it if you're planning to try 'free-tier' because there's no way to add price of any option.
Useless

FIORA LONDON
United Kingdom
4 minutes using the app
Altgo Tech K.K. replied February 14, 2026

Thanks for your feedback.

The Free tier is designed for basic usage and does not include advanced pricing features. The ability to add option pricing is part of our paid plans, which support ongoing development and customer support.

We understand every merchant has different needs, and we encourage reviewing the feature comparison before choosing a plan. If pricing add-ons are essential for your store, upgrading would be the best solution.

If you need assistance or have questions, our team is always happy to help.