Reviews (750)

Overall rating
4.5
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with a clean, reliable interface that “does what it should.” It’s praised for capturing emails, leads, and custom customer data via pop‑ups and simple forms, helping list building and sometimes boosting sales or conversions. Features like multilingual support, email notifications, and integrations are appreciated, and many see it as a must‑have, budget‑friendly starter solution.

September 21, 2026

Good but limited with a maximum number of forms

Distinction Wines
Australia
About 2 months using the app
May 27, 2026

The app is user-friendly but lacks advanced features. It would be great to have the ability to scale the popup's dimensions and configure a dismissal window of 14 to 30 days to improve the user experience.

Princesse & Dragon | Montréal
Canada
7 months using the app
October 13, 2026

After installing Shopify Forms, `AMP_6d4f915888` and related Amplitude requests appeared on the website, and these requests occurred before the user provided consent via the cookie banner. How can this be resolved?

Tymo Beauty
United States
Almost 2 years using the app
April 22, 2026

Forms are not sending notifications every time a form is submitted, it is sporadic and causes us to miss requests.

Terrapin AV
United States
Over 1 year using the app
March 11, 2026

Overall OK! A bit flimsy to find submissions, this should be simplified and there should be a way to delete spam or nuisance submissions. Also it should request customer to fill in both their first and last name. I'd be happy to give 5 stars in future if these issues are fixed.

Contessa Hair
Switzerland
About 1 month using the app
June 1, 2026

não é possivel exportar

meshmess
Portugal
Over 1 year using the app
April 16, 2026

Colour of Shop button is really jarring with my brand colours, but an otherwise simple app to set up

DEZINERY
Australia
About 1 year using the app
December 20, 2025

ik vind jammer dat je de vragen niet langer kan maken of nog een extra tekstblok kan toevoegen.

Equi-vitaal | Jouw paard in Topvorm
Netherlands
About 2 years using the app
April 2, 2025

There is desperate need that form can be displayed not as popup but inline on the page. Using it for B2B registration and its not very intuitive folow to chase some floating button. Once closed and customer re-considers, how they can even find it again?

So please add inline functionality.
Also it would be great if VAT field can be used for VAT validation with VIES.

Eurosec
Estonia
8 months using the app
March 4, 2025

Nice and simple and directly integrates with other Shopify apps.

BUT - not compatible with Shopify's own Translate & Adapt app is a HUGE miss! Not only that, our usual 3rd party translation app can't even get into to translate it.

Also a huge feature missing is being able to target pop-up forms by customer segment, that seems like a simple necessity that would be easy to add.

PureBites
Canada
28 days using the app
Shopify replied September 5, 2025

Hi! Thanks for your feedback. You can now translate your Shopify Forms. https://changelog.shopify.com/posts/translate-your-shopify-forms-into-multiple-languages