Reviews (341)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes it fast and easy to launch a fully branded mobile app without developers, with tight Shopify syncing to avoid managing a second store. The drag‑and‑drop builder is described as intuitive yet flexible, producing clean, high‑converting apps customers prefer. Push notifications are highlighted as a powerful, free re‑engagement tool. Support is praised as responsive, hands‑on, and valuable for strategy and onboarding.
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As the Marketing Director at NutraBio, ensuring our customers have a seamless mobile experience is a top priority. Tapcart has played a key role in making that happen. Their support team has helped us implement unique features without the need for internal development, saving us time and resources. They are responsive, reliable, and genuinely invested in our success, especially when it comes to resolving time-sensitive needs.
Thank you, Tapcart, for being an incredible partner.
Thank you for the kind words and incredible partnership! We’re proud to support NutraBio’s mobile strategy and honored to play a part in delivering a seamless customer experience. It’s great to hear our support team has helped save time and deliver value. We’re here whenever you need us!
We’ve absolutely loved our Tapcart journey so far! From the very beginning, the platform has been a game changer for our mobile experience, and our loyal community. Intuitive, seamless, and perfect for bringing our brand to life in the palm of our customers' hands.
A special shoutout to our incredible Account Manager, Kenia, who has been nothing short of amazing over the past year. Her support, responsiveness, and genuine enthusiasm for our success, have made all the difference. Whether it’s brainstorming new strategies or troubleshooting in real time, Kenia is always there with thoughtful recommendations and a can do attitude.
I love how regularly Tapcart rolls out new features and improvements. These updates help us stay ahead, continually enhancing the experience we offer our customers and keeping things fresh and engaging.
We’re so excited for what’s ahead and can’t wait to see where our Tapcart continues to take our brand next!
Thank you for the thoughtful and energizing feedback! We’re so happy Tapcart has helped bring your brand to life on mobile, and we couldn’t agree more, Kenia is a star! We’re excited to keep evolving the platform and supporting your growth every step of the way!
They went well above and beyond to fix a recent problem, bravo to their team. The new major update has re-invented the platform as well, for the better! It's great to see them continue developing this tool so many business owners rely on. Having chatted with them personally, they seem really passionate about it too. Cheers to another decade in business together.
Thank you so much for your thoughtful review! We're grateful for your kind words and thrilled to hear the recent update has made a positive impact. Our team is truly passionate about what we do, and it means a lot to have your support. Here's to many more years of growth and collaboration!
We're stuck using Tapcart because we have a decent amount of users on our app and I don't want to annex that userbase, but... if I could start all over again, it would be somewhere else.
When we first joined (back in 2021-2022), we did have some decent communication, but over the last few years, this app has been a mess.
We've rebuilt our website with specific partners that they recommend for their integration partners to have a seamless app and website experience only to get to the end and find out that the MOST major components don't work. I could go on and on.
If you have a smaller catalog or need a very basic user experience, you can probably make this app work at a price. But I wouldn't recommend Tapcart to anyone based on my recent experiences.
Updated 03/05/25 and 03/31/25:
We have been trying to reach you through email, phone, and within our platform. Please respond so we can fix this issue. Thank you.
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Thank you for sharing your honest feedback. We’re sorry to hear that your experience with Tapcart hasn’t met your expectations.
Our team takes concerns like this seriously and we’ve informed the appropriate team members.
They have been reaching out via phone and email since 2/12/25 and we have not received a response. We are eager to help solve the issues you’re experiencing, so please respond to one of our emails of phone inquiries so we may be able to assist.
We truly value your business and want to do everything we can to address your concerns and improve your experience. Please know that we are here to help!
Tapcart has completely transformed how we connect with our customers! Setting up our mobile app was a breeze thanks to their intuitive platform. Since launching, we’ve seen a noticeable boost in customer engagement and loyalty.
Thanks for the awesome feedback! We’re so happy to hear Tapcart has transformed the way you connect with your customers. It’s great to see the boost in engagement and loyalty—excited to continue supporting your success!
We’ve had an incredible experience using Tapcart for our app at Feels So Good. The platform is pretty intuitive and makes managing our app a seamless. From setting up push notifications to analyzing customer behavior, it’s been a super helpful having this app. The initial setup and integration was also smooth, ensuring we had strong launch right from the start.
A special shoutout to our account manager, Tyler, who has been exceptional. Tyler goes above and beyond to ensure we’re getting the most out of Tapcart, always keeping us informed about new features and providing top-notch support. It’s clear that the Tapcart team genuinely cares about their clients. Excited to continue growing with them and see our app grow too!
Thank you for sharing your experience! We’re thrilled to hear that Tapcart has made managing your app seamless. It’s great to know Tyler’s dedication and insights have been so valuable. We’re excited to continue supporting your growth and seeing your app thrive!
Tapcart continues to be a high revenue driving channel for us. The customer support is always top tier and responsive to our questions and requests. Highly recommend!
We love hearing that the app is a high-revenue channel for you! We do our best to ensure fantastic customer support to help our merchants grow. Cheers to your success!
We have enjoyed using Tapcart and our customers love the flexibility of ordering through our app. The platform is easy to use and our account rep, Alex, keeps us updated with new features and support when we need it. The initial set up and integration process was smooth, giving us the opportunity for a successful launch initially. We plan to continue using Tapcart and look forward to growing sales even more with their customizations and push notifications.
Thank you for the thoughtful review! We're happy that a Tapcart-powered app has been a hit with your customers. It's even better knowing that the setup process led to a successful launch! It’s great that Alex’s updates and support have been valuable. We’re excited to support your growth with customizations and push notifications!
Tapcart features really help us to boost our sales and engage with our customers. The app is user friendly and its dashboard very insightful. Tapcart also able to integrate with many apps that can help us enhance our customer experience.
Furthermore, the teams are really helpful and responsive regarding any issues or updates.
Thank you for your feedback! We’re so glad to hear that Tapcart has helped boost your sales and customer engagement while enhancing the overall experience. It’s great to know our integrations and responsive team have been valuable to your success. We look forward to continuing to support your growth!
We've been using Tapcart for our mobile app, and it's been a game-changer for our business! The platform is incredibly easy to use, and the integration with other apps makes everything seamless. The support team is always on point—quick to respond and super helpful. A special shoutout to our account manager, Alex, who truly goes above and beyond. His guidance and expertise have made our experience exceptional. Highly recommend Tapcart!
We appreciate you sharing your experience! It's great to know that Tapcart has been a game-changer for your business and that the seamless integrations have made a big difference. We're thrilled to hear that Alex's guidance and expertise have stood out. We're excited to support your success!
