Reviews (341)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it fast and easy to launch a fully branded mobile app without developers, with tight Shopify syncing to avoid managing a second store. The drag‑and‑drop builder is described as intuitive yet flexible, producing clean, high‑converting apps customers prefer. Push notifications are highlighted as a powerful, free re‑engagement tool. Support is praised as responsive, hands‑on, and valuable for strategy and onboarding.

September 2, 2022

Incredible team through and through. App is easy to set up (they do most of the heavy lifting!), with great organization, strategies, and implementation goal setting. The push-notification feature in the age of saturated email and SMS marketing is key! Beautiful layout, easy to use. I'm just pleased with everything.

Mizzi Cosmetics
United States
3 months using the app
April 9, 2021

My experience with TapCart has been incredible so far. Zero hiccups & the software has allowed us to create an app we are truly proud to release to our customers & the world. Big thanks to Jessica who has gone out of her way to promptly answer all my questions and get all our updates handled same day. Great work TapCart & Team

Six Hats Supply Co
Canada
About 1 month using the app
February 15, 2018

Above and beyond. That's the customer service you get from these guys. From personal phone calls to understand what it is your brand does, to making artwork for you and answering back within minutes of your email to them. They do all the heavy lifting and are great. Thank you guys for all the help and helping us get our app up!

Land Leather
United States
About 1 month using the app
December 21, 2021

This is the best solution to turn your shopify store into an app by far. We have tried others and Tapcart just has so much more functionality than the competition. Also, the customer success manager Kenia was super helpful in getting us optimized. Cannot express how great this app is. BTW, it now accounts for 10% of our revenue.

Buce Plant
United States
12 months using the app
October 23, 2017

Set the app, it was easy even for me. Customer support just fantastic, may be I am lucky, anyway I like them very much. Quick replay, fast action etc.
I love my new app, how it looks, operate and work. I wish it will be less per month (who do not want for free?) and work for Android (they promiss will be dome by 1 January 2018).

Globalseafoods
United States
10 days using the app
June 7, 2023

Tapcart has been an incredible app platform for our business, allowing us to enhance our customer experience. Our account manager, Cole, has been exceptionally helpful throughout the process, ensuring seamless integration. With Tapcart, we've successfully rewarded our valuable customers and strengthened our relationship with them.

Sculpted By Aimee
Ireland
Over 1 year using the app
Tapcart replied June 7, 2023

Thank you for your positive feedback! We're thrilled to hear that Tapcart has been instrumental in enhancing your customer experience, and we'll be sure to pass along your kind words to Cole!

December 22, 2021

If you want to turn your website into an App...DO IT!! But make sure you do it with Tap cart!! The user friendly set up, full support and drag and drop builder is incredible! It has helped increase our sales already in just the short 8 weeks we have tried it and I cant wait to see where it takes our company in 2022!! Get TAPCART!!

The Sprouting Fawn
Canada
About 2 months using the app
Edited September 16, 2022

Excellent on boarding and set up experience from Val and the team. App was built out very quickly and all suggestions were implemented fast too. Our app runs very smoothly and updates with our Shopify back end without any issues. We're on the enterprise plan and have extensive support and guidance with regular calls. Highly recommend. Thank you!

JAKI
United Kingdom
2 months using the app
November 17, 2022

One of the best implementations I have seen, the TapCart team did all the heavy lifting and powered through the go live in 3 weeks. Very happy with the results, far less complex than building our own mobile applications.
Some limitations in terms of custom functionality (which they are working on), but for an added sales channel highly recommend.

EHPlabs Australia
Australia
About 1 month using the app
January 16, 2018

Such a great company to work with. We've built two apps with them so far and throughout the process, this team has been extremely responsive to all of our questions and concerns and unlike other firms we've dealt with in the past, they actually do what they say they'd do, when there is an issue or a glitch. Thank you guys. Keep up the awesome work.

Puff Puff Pass It
United States
About 1 month using the app