Reviews (341)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it fast and easy to launch a fully branded mobile app without developers, with tight Shopify syncing to avoid managing a second store. The drag‑and‑drop builder is described as intuitive yet flexible, producing clean, high‑converting apps customers prefer. Push notifications are highlighted as a powerful, free re‑engagement tool. Support is praised as responsive, hands‑on, and valuable for strategy and onboarding.

March 7, 2018

We've been working with Tapcart now for just about 3 months. They were amazing from the start, with an informative call with recommendations on how to optimize our app. We were able to launch the app with minimal development in the middle of our busiest season! Since then, we've enjoyed keeping in regular contact with them on the Plus plan and hearing their insights on ways to continue to optimize and make our app a unique place for our customers. They helped us embedding video and even linking our podcast. I look forward to the developments they are making as they seem to have a great roadmap.

Harney
United States
3 months using the app
Edited September 24, 2017

The folks at Tapcart have been very accommodating and I'm super happy to use their app services. They use the latest SDK's and that will make your life a hell of a lot simpler as a shopify user and store owner. The app is simple to use and gets the job done. Their team goes the extra mile and even helps you create graphics that are ready for the App Store. I have my own team but I was so happy with the graphics that I used the ones they made.

I had to switch from another app provider and they made the transition super easy for me. I didn't have to do too much to be honest. I was up and running in less than a week.

A++

Mindzai
Canada
About 1 month using the app
April 6, 2018

Nothing we say will do the tapcart team justice. Hands down the best customer service we have ever experienced. This app is exactly what we were looking for, we tried 3 other apps before and none come close to how professional this app is.

Sahand and the tapcart team have been so hands on - even though we had a complicated situation they did not rest until they figured a solution out. Throughout the entire process they have been excellent at keeping us posted and updating us and answering our questions regardless of the time difference. Thanks to them our app was up and running in no time and looks amazing! Thank you guys so much!

Bovenue
Saudi Arabia
7 days using the app
May 17, 2022

It does not get better than this. Tapcart offers an easy-to-use interface, they build the app for you, meets all your needs and way more. There are some really valuable features (like app-exclusive discounts), a gorgeous UI for customers, and a world-class service from the Tapcart team that's unmatched. Alex, our representative, always offers everything he can to elevate our app to the next level. Tapcart really does stand out in service, experience, quality, and so much more. Push notifications being free, designers helping with the layout of the app, monthly calls to make sure the business is running smoothly - what more could we ask for?

Nominal
United States
Over 1 year using the app
July 29, 2020

Amazing app! Can't believe it was this quick and easy to finally get our Shopify store's own app up and running on both Apple and Google app stores! Just wish I stumbled upon Tapcart much earlier! Our executive team is so impressed! Super smooth process, great simplistic app look and feel, functional to make any changes, and a big shoutout to Val Brugueras who assisted me along the way - fast and efficient responses to all my questions, even though there is a 9 hours time lag between California and South Africa! Always very professional and friendly! This has truly been a great experience so far! Keep it up guys! Herman, Magalies Citrus Online

Magalies Citrus Online
South Africa
9 days using the app
April 25, 2023

Tapcart has allowed us to build out a beautiful, dynamic universe in-app that offers our audience so much more than just another platform to shop on. Between push notifications that allow us to communicate more directly with our customers than virtually any other channel, a vast list of integrations, and the effortless drag-and-drop layout designer, Tapcart has become an irreplaceable part of our whole ecosystem. All app features aside, I appreciate how kind and proactive the human beings on the team are too - Cole has been such a informative, helpful person to work with and always takes care to look into any questions we have, regardless of how granular or complex.

Studiocult.co
United States
Almost 3 years using the app
Tapcart replied April 27, 2023

Thank you so much for your review! We are thrilled to hear that Tapcart has become an essential part of your app ecosystem and that our features have been helpful in creating a beautiful and dynamic universe for your audience. We take pride in providing exceptional customer service, and we're so happy that Cole has been a valuable resource for you! We'll be sure to share your kind words.

April 15, 2021

I have nothing but amazing things to say about Tapcart! The representatives that I interacted with through-out my process were Ryan, Nicolette, and Cole. First I would like to start off saying how fast and seamless the process was. I had a very tight time line and they helped me achieve my goal. Getting set up in the Apple and Google Play stores were extremely easy. Tapcart integrates with your website great! It's user friendly and updates in real time which I really enjoy and is essential to my business. Another thing that really stuck out to me was that in about 30 days after launch they follow up with you to talk strategies on how to maximize your growth using the app. Within the first two weeks of launching, I have already seen an increase in growth and customer retention. 10/10 would recommend.

W Cosmetics
United States
About 1 month using the app
January 23, 2019

Mallet London needed to develop an app but were hesitant to have a custom build as we were unsure about whether our customers would download and utilize an app, also the costs for a custom build were huge.

We were advised by our creative agency Creme Creative to try Tapcart.

We have had stellar service and the team at Tapcart worked with us to develop an app that truly represented our brand identity and it is so simple to use, our customers love the app and are nearly at 10000 subscribers.

All revenue and orders flow immediately to our Shopify backend and in a few taps you can send notifications and change the front end.

We are thoroughly impressed with the Tapcart platform, the ongoing stellar service, and support we receive from the Tapcart team.

A huge, massive Thank You to the Tapcart team!

Lisa
Business and Brand Manager
Mallet London

Mallet Footwear
United Kingdom
3 months using the app
August 17, 2017

When we realized that no one in our industry had a mobile app, we started looking around for options to be a trailblazer. After kicking around and testing a few mobile app makers, we decided that they were too "clunky" and "heavy" for our use so we put the idea on hold for a while. Fortunately, we discovered Tapcart and started the process to build it. From day one, Sina and his team have responded to EVERY question, concern or recommendation we have had and it feels like we've known them forever. The back-end interface is easy to understand and use and everything is spelled out in layman's terms with no technical jargon. The front end is SMOOTH and customers are already telling us how easy it is to navigate through the app. So, ease of use for us, coupled with a pleasant end-user experience, has made Tapcart our app builder choice. So far, we ca't say say enough good about the experience. Here's to the future!

Five O Depot
United States
About 2 months using the app
May 17, 2021

To be honest, I definitely did not see the value in having a mobile app. When our employee brought it up, I was hesitant, but after our demo with Donovan, I felt a lot better about giving it a try. The whole onboarding and set-up process is a breeze and they are there for you through every step of the way. I am amazed at how successful we have been with our app after just 3 months. We already have 18k downloads and it has brought in over 10% of our sales YTD. Updating the app is super super easy and our CSM, Kenyon, is always there to help with anything we need. He is quick to respond and we always figure out a solution if any problems arise. I can talk so highly about TapCart every day. As technology is always changing, we have to stay innovative and change with it. A lot more consumers are shopping on their phone and offering an app with TapCart was truly game-changing. Highly recommend if you are on the fence!

Grey Bandit
United States
7 months using the app