Reviews (341)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it fast and easy to launch a fully branded mobile app without developers, with tight Shopify syncing to avoid managing a second store. The drag‑and‑drop builder is described as intuitive yet flexible, producing clean, high‑converting apps customers prefer. Push notifications are highlighted as a powerful, free re‑engagement tool. Support is praised as responsive, hands‑on, and valuable for strategy and onboarding.

August 1, 2024

This is a great tool for your customer toolbelt. Support is great and they are constantly iterating and improving. Our account manager Kenia is superb.

Rylee + Cru
United States
Over 2 years using the app
Tapcart replied August 13, 2024

Thanks for the great review! We’re happy to hear Tapcart has been helpful, and that Kenia has been great.

We look forward to continuing to support you as your business grows!

June 14, 2024

Such a strong channel with high conversion rates and AOV. Easy set up and great customer care along the way. Highly recommend!

Lisa Says Gah
United States
Almost 3 years using the app
Tapcart replied June 21, 2024

Thank you for your wonderful review! We're glad to hear you're achieving higher conversion rates and AOV with Tapcart. We appreciate your recommendation and look forward to continuing to support you!

June 6, 2024

Tapcart has been an excellent partner. The platform is user friendly and very easy and efficient to manage. Support is responsive in the event that we experience any issues, which is rare. Highly recommend!

local eclectic
United States
Almost 6 years using the app
Tapcart replied June 10, 2024

Thank you for your wonderful review! We're glad to hear you find Tapcart user-friendly and our support team responsive. We appreciate your recommendation and look forward to continuing to support you!

March 29, 2024

Tapcart is a fantastic and simple integration to give your customers a fantastic mobile experience (as well as unlocking another stream of revenue for you) It is super simple to use with prebuilt drag and drop templates to quickly build out your pages But also have more robust features that allow you to customize your app to fit your business needs! They also have fantastic Customer Service and our Account Manager is fantastic!

MTN OPS
United States
Over 2 years using the app
Tapcart replied April 9, 2024

We're thrilled to hear Tapcart has revolutionized your mobile experience and boosted revenue! It's great to hear that you've had such positive interactions with our Customer Success team and Account Manager – we'll make sure to give them props!

March 27, 2024

We love Tapcart - A scalable solution that has increased our LTV and conversion rate. Plus our rep Lauren is awesome.

NOMATIC
United States
6 months using the app
Tapcart replied April 5, 2024

Thanks for the 5-star review! We're thrilled to hear Tapcart's boosting your LTV and conversions. We'll make sure to give Lauren kudos too!

March 11, 2024

A great way to make your Shopify store into a mobile app on iOS and Android. Very easy to use and the team's very active in providing support and updates.

TITAN
Philippines
Over 2 years using the app
Tapcart replied March 13, 2024

Thank you for your kind words! We're thrilled to hear you're enjoying our platform and support.

March 9, 2024

Not only is this a great app to use to turn your online store into a mobile app easily, but the customer service that supports you and Tapcart is by far amazing!!! Would recommend Tapcart to anyone!

Ascent Nutrition
United States
9 months using the app
Tapcart replied March 11, 2024

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with both our app and our Customer Success team. If you ever need anything else, don't hesitate to reach out. We appreciate your recommendation!

February 7, 2024

I had viajro app first, it’s less expensive and my app was visible without me having to contact them first to ask why it was missing which is what I had to do with tap cart.

Lu's Wigs
United States
4 days using the app
Tapcart replied February 9, 2024

I'm sorry for the inconvenience your experiencing. Our team is aware of your situation and is working to get in touch with you to resolve this issue.

December 10, 2023

Cole my account manager has been super helpful all along the way, No issues has not been handled fast and efficient.

Tapcart has helped my revenue by more than 15% in the first month.

Its a no brainer 10/10

Northern Garms
United Kingdom
10 months using the app
Tapcart replied December 12, 2023

Thanks for the 5-star rating! We're thrilled to know that Cole has provided you with top-notch support, and we take pride in our efficient issue resolution. Congrats on the 15% lift in revenue!! We're excited to see your continued success with the mobile app. 🚀

September 6, 2023

Working with Jayne from Tapcart was a game-changer for my app development. Their expertise and dedication exceeded my expectations.
The app is user-friendly, visually stunning, and the support was invaluable. Highly recommend!

YELLOW SUB TRADING
South Africa
Over 1 year using the app
Tapcart replied September 8, 2023

We're so thrilled to hear your glowing feedback about Jayne and the Tapcart team! We always aim to elevate the app game, and it's great to know we hit the mark with yours! Thanks for the high-five recommendation!